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ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black

Model: SBG10
SKU: 6290772
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Wi-Fi Mesh System: false (A single wireless network consisting of a main router (connected directly to a modem) that connects to a series of satellite modules or nodes placed around the home. Routers with this capability promote stronger, faster wireless signals as well as increase Wi-Fi coverage by reducing interference and eliminating dead zones.)
    • DOCSIS Certification: 3.0 (DOCSIS (Data over Cable Service Interface Specification) is a telecommunications standard that allows high-bandwidth data transfer via a coaxial cable for internet access. Each version updates the previous standard and is backwards compatible with other versions.)
    • Channel Bonding: 16 x 4 (The process of combining adjacent channels within a given frequency band to deliver faster broadband speeds. Channel bonding combinations are indicated as "downstream x upstream" e.g. 16x4 (16 channels dedicated for downloading data and 4 channels for uploading). The more channels, the more network traffic the device can support.)
    • Number Of LAN Ports: 2 (Number of devices able to be connected to the Local Area Network (LAN). LAN ports allow wired connections to other networking devices (wireless access points, range extenders, etc.) in order to share the internet connection received through a WAN port.)
    • Wi-Fi Speed: 1.6 gigabits per second (The maximum rate at which data is transferred between a network device and wireless router.)
    • Downstream Data Speed: 1000 megabits per second (The maximum speed at which data is downloaded from the internet.)
    • Internet Service Provider (ISP) Compatibility: Cox Communications, Spectrum, XFINITY from Comcast, Most cable providers (The internet service provider(s) that the device is able to work with and/or connect to with minimal setup.)
  • General
    • Brand: ARRIS
    • Model Number: SBG10
    • Product Name: SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router
    • Color: Black
  • Security
    • Data Encryption: true
    • Encryption Type: WPA, WPA2 (The security protocols or certification programs that protect the Wi-Fi network.)
    • Firewall Type: Other (The method the firewall uses to filter and process data to increase network security, primarily by blocking malicious traffic requests while allowing legitimate traffic through.)
    • Parental Controls: true (Allows user to block unwanted content, signals, channels, networks, etc. from being received or accessed.)
  • Network
    • Band Technology: Dual (Refers to the number of frequency bands used to wirelessly transmit an internet signal. For example, dual-band devices may use one 2.4 and one 5 GHz band, while tri-band devices may use one 2.4 and two 5 GHz bands. Multiple bands also provide more flexibility for designating connected devices to specific band use.)
    • Ethernet Standard: 10/100/1000 (Each standard is a variation of the IEEE 802.3 set of computer networking technologies known as Ethernet. New versions evolved to include higher bandwidth, different physical media, and other new and improved features. Standards are often denoted by speeds (in Megabits per second). For example, a 10/100/1000 Ethernet port transmits at 10 Mbps, 100 Mbps, and 1000 Mbps (1 Gbps).)
    • Frequency Band: 2.4 GHz, 5.0 GHz (Bands may be grouped into categories such as low- and high-band VHF (Very High Frequency), low- and high-band UHF (Ultra High Frequency), or certain frequency channels (measured in MHz or GHz). Generally, higher frequencies transmit information faster but have shorter range than lower frequencies.)
    • Wireless Networking Standard: Wi-Fi 5 (The wireless networking standard used by the device. Each iteration of the standard developed by the Wi-Fi Alliance corresponds to an existing IEEE 802.11 protocol; for example, standard 802.11ac (or AC) is termed Wi-Fi 5. Refers specifically to the standard the device is designed to use, but ultimately determines product interoperability and backward compatibility including previous versions.)
    • Wireless Standard: AC, N, AC (The wireless networking protocol used by the device. Each iteration of the protocol is based on the 802.11 standard developed by the Institute of Electrical and Electronics Engineers (IEEE) Standards Association. Denoted by letters following 802.11 (802.11a, 802.11ac, etc.), each version, published in alphabetical order, encompasses all previous versions.)
    • Input/Output Technology: MU-MIMO (Multi-user Multiple-Input Multiple Output) (Generally, multiple-input multiple-output communication technologies allow for more signals to be transmitted at a single time, which can improve the device's overall performance.)
    • Wi-Fi Mesh System: false (A single wireless network consisting of a main router (connected directly to a modem) that connects to a series of satellite modules or nodes placed around the home. Routers with this capability promote stronger, faster wireless signals as well as increase Wi-Fi coverage by reducing interference and eliminating dead zones.)
  • Certifications Listings & Approvals
    • DOCSIS Compliant: true
    • ENERGY STAR Certified: false (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • DOCSIS Certification: 3.0 (DOCSIS (Data over Cable Service Interface Specification) is a telecommunications standard that allows high-bandwidth data transfer via a coaxial cable for internet access. Each version updates the previous standard and is backwards compatible with other versions.)
  • Features
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • App Name: SURFboard Central
    • Integrated Modem: true
    • Wireless: true
    • Channel Bonding: 16 x 4 (The process of combining adjacent channels within a given frequency band to deliver faster broadband speeds. Channel bonding combinations are indicated as "downstream x upstream" e.g. 16x4 (16 channels dedicated for downloading data and 4 channels for uploading). The more channels, the more network traffic the device can support.)
  • Ports
    • Port Type(s): Co-Axial, RJ-45 (USB 2.0 connects external drives, gaming controllers, smartphones, MP3 players and other accessories.USB 3.0 transfers data faster than USB 2.0, but only when used with USB 3.0 devices.USB Type-C provides fast speeds and versatile power, featuring connectors with identical ends that plug in upside down or right side up. Adapters allow for video as well as backward compatibility.Thunderbolt provides ultra-high bandwidth for fast data transfer between devices featuring a Thunderbolt or MiniDisplayPort connection.HDMI allows you to connect a projector or display HD media on your HDTV or monitor.Media card slots allow you to transfer photos from your digital camera or camcorder.)
    • Number Of LAN Ports: 2 (Number of devices able to be connected to the Local Area Network (LAN). LAN ports allow wired connections to other networking devices (wireless access points, range extenders, etc.) in order to share the internet connection received through a WAN port.)
  • Speed
    • Wired Speed: 1000 megabits per second (The maximum rate at which data is transferred between a network device and router using an Ethernet cable.)
    • Wi-Fi Speed: 1.6 gigabits per second (The maximum rate at which data is transferred between a network device and wireless router.)
    • Gigabit Ethernet Speed: true (Supports the gigabit Ethernet networking standard, which has a data rate of at least one gigabit per second, or 1,000 Mbps.)
    • Downstream Data Speed: 1000 megabits per second (The maximum speed at which data is downloaded from the internet.)
  • Compatibility
    • System Requirements: Cable internet service (The software that a product must have for it to be able to integrate with another product.)
    • Internet Service Provider (ISP) Compatibility: Cox Communications, Spectrum, XFINITY from Comcast, Most cable providers (The internet service provider(s) that the device is able to work with and/or connect to with minimal setup.)
  • Dimensions
    • Product Height: 6.8 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Length: 2 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Width: 6.6 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Weight: 1.4 pounds (The out of box weight of the item.)
  • Other
    • UPC: 612572215371

An affordable upgrade for low-bandwidth households. The SURFboard SBG10 is a DOCSIS Cable Modem with built-in Wi-Fi Router. It's approved for cable internet speed plans up to 400 Mbps and features Wi-Fi speeds up to 1600 Mbps. Quick and easy setup with the SURFboard Central App.

  • Two products in one device: Features a DOCSIS cable modem with built-in AC1600 Wi-Fi Router
  • Compatibility: Compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. Approved for cable internet speed plans up to 400 Mbps.
  • Save on monthly rental fees: Stop paying to rent your modem. When you purchase your modem you can save up to $168/year on monthly modem rental fees
  • Gigabit Ethernet: Router features two 1-Gigabit Ethernet ports for ultra-fast wired networking
  • Simple & secure setup: Setup, customize and manage your Wi-Fi network with the SURFboard Central App. Follow the guided instructions to activate the modem. Customize settings and setup parental controls.
  • Two products in one device: Features a DOCSIS cable modem with built-in AC1600 Wi-Fi Router
  • Compatibility: Compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. Approved for cable internet speed plans up to 400 Mbps.
  • Save on monthly rental fees: Stop paying to rent your modem. When you purchase your modem you can save up to $168/year on monthly modem rental fees
  • Gigabit Ethernet: Router features two 1-Gigabit Ethernet ports for ultra-fast wired networking
  • Simple & secure setup: Setup, customize and manage your Wi-Fi network with the SURFboard Central App. Follow the guided instructions to activate the modem. Customize settings and setup parental controls.
Whats Included
  • ARRIS SURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem
  • Ethernet cable
  • Power adapter
  • ARRIS SURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem
  • Ethernet cable
  • Power adapter

Q: What is the maximum internet speed plan this Arris cable gateway supports?

A: This Arris cable gateway is approved for cable internet speed plans up to 400 Mbps.

Q: What kind of wireless technology does this cable gateway use?

A: This model uses Wireless-AC Technology for fast speeds and broad coverage.

Q: Does this Arris cable gateway have Ethernet ports?

A: Yes, it has two 1-Gigabit Ethernet ports for wired networking.

Q: Does this device support DOCSIS 3.0?

A: Yes, this Arris cable gateway uses DOCSIS 3.0 technology.

Q: How can I set up the Wi-Fi network for this cable gateway?

A: You can set up the Wi-Fi network using the SURFboard Central App and follow the instructions.

Q: will this work with comcast?

A: Yes, this unit will work with Comcast.

Q: Does the Arris Surfboard SBG10 need to be updated periodically and, if so, how?

A: The Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their cable plant. This means anything directly connected to the cable plant (COAX) in your house. They do this to ensure that nothing happens to anyone upstream from your connections. Cable Operators follow the DOCSIS Specifications that control this methodology of firmware upgrades as well as providing security for the firmware upgrades. Cable Operators also run both the products and firmware through their own test cycles to approve any manufacturers’ modems, wireless gateways, and the associated firmware updates for deployment. This is not an ARRIS only implementation, but the required implementation of any cable device manufacturer. After an MSO has tested and approved a new version of firmware for a cable device, they will then “push” that new firmware out to the devices.

Q: is this compatible with spectrum

A: Yes, this model is Spectrum Cable compatible.