Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product but i had to constantly call in because something needed to be updated :(
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a smaller footprint than previous cable modem but unfortunately I had to return it. My cable company couldn't activate it.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Dropping in and out
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. After 9 months of use, it kept on dropping in and off the service even when there was no outage in my area and after directly plugged an ethernet cable into it. Would not recommend especially if you work from home.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Issues Video Chatting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked but the internet was not very fast. Had issues video chatting. I did like that it’s 2 in 1
No, I would not recommend this to a friendRated 1 out of 5 stars
315 Reviews Arris Cable Modem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem was returned to BB. My family prefers using modem-router combo.
No, I would not recommend this to a friendRated 3 out of 5 stars
coverage not as good as my last scanner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's adequate. My centurylink scanner reached more of my house. Switched to comcast and had to buy this one.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent router to save money from ISP, over time.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright. I wonder if I had better service from my ISP, if it would be better, though.
I would recommend this to a friendRated 3 out of 5 stars
Looks good but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping everything works the only drawback is it doesn't have any range to wifi
No, I would not recommend this to a friendRated 3 out of 5 stars
Performance is poor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Covers less area. Not getting signal to even next room.
No, I would not recommend this to a friendRated 3 out of 5 stars
Signal not very strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very strong WiFi signal. Very disappointed. Just past my return window.
No, I would not recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Perfect for my house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought this for $99.00. Saves me $120.00 yearly renting from Comcast.
I would recommend this to a friend Rated 3 out of 5 stars
Works Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay but doesn’t seem to have a strong range. House size is 1800 sf
No, I would not recommend this to a friendRated 3 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice product but it was somewhat of a pain trying to activate it but otherwise its nice
I would recommend this to a friendRated 3 out of 5 stars
Kinda disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internet often switches from 5G to regular high speed WiFi. It is quite irritating
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and lock down my network, 15 minutes from start to completion
I would recommend this to a friendRated 3 out of 5 stars
Modern
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return as it won’t stay connected to internet. The replacement was the same way
No, I would not recommend this to a friendRated 2 out of 5 stars
I would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review was before this was not easy to use not easy to install and basically was not worth the price we paid. I would not recommend this to anyone else for purchasing if they thought it was going to be an easy install which we were told at the time of purchase
No, I would not recommend this to a friendRated 3 out of 5 stars
Cannot handle the throughput
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cannot handle the xfinity bandwith Not happy that is is useless in an year
No, I would not recommend this to a friendRated 3 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t had any issues with the router it has been working well.
I would recommend this to a friendRated 3 out of 5 stars
a bit slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for someone who does not use the internet often and does not have many devices,
I would recommend this to a friend