Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Get What You Pay For (On All Ends)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo router/modem - up to 600mbps! Make sure your supplier is providing you a speed that warrants the puchase - no point paying for a 600mbps router if you're only paying for 100mbps. There are plenty cheaper options if that's all you need. On the other hand, if you're looking for a higher speed that you're paying for, make sure you're not getting capped out by this router which can only provide 600. Also make sure your ethernet cords (if cabled) support the speeds. Otherwise, no problems so far, had it about a month. Consistent, high speed performance!
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 4 out of 5 stars
Renter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it’s fast. It was easy a hook up dependable.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Good value and reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was affordable, works very well and I've had no issues yet. It is easy to install. Delivery was very fast
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Gets the job done and beats having to rent one
I would recommend this to a friend Rated 4 out of 5 stars
Didnt work for what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stated it was compatible with my system but wasn't. Could've been a user error, however it was very easy to return.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
my arris surfboard router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it, small but not to small, have 2 computers and it fits my needs, perfect for my needs. easy to hook up.
I would recommend this to a friend Rated 5 out of 5 stars
Great alternative to renting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to save $14 on my monthly rental of a modem/router. Was easy to hook up (but read the instructions...we didn’t and would have saved time calling Comcast). Noticed no change in upload or download speeds from the Comcast box. Will pay for itself in rental speeds in no time. Almost bought a Motorola one that was a bit cheaper. It would’ve worked now but technology was so old would have likely become obselete in a few years so I am glad I double checked with the sales person.
I would recommend this to a friend- Pros mentioned:Ease of use, Wi-fi
Rated 5 out of 5 stars
Modem for WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had WiFi in my house. Niw, I don't have to use my phone (hot spot) to get on the internet with my laptop. It works great. It was easy to connect.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Great product and service from Arris and BestBuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product and support received from Arris. No problems at all. Solid whole house coverage from both 2.4 and 5 G wireless in a three bedroom townhouse. This purchase was a recommendation from the BestBuy sales associate. He listened to my needs and made a great recommendation.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Let's go Surfing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Simple installation. Easy to follow instructions. Works well and is a modem and router all-in-one.
I would recommend this to a friend - Pros mentioned:Performance, Price
Rated 4 out of 5 stars
Fine for my usage and what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the router for one month. For a dual band router, there are more expensive options. This one was at a Price point that I needed and works fine.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, very easy to hook up, can stream many devices at once and not lose any speed
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Do Not Call Comcast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this would not work by a Comcast rep. They help me set the modem up and it did not work. I could not do anything to get this setup. I believe she did something on her end to now make it work. After having this modem for a month I went back and got a higher model. Do the fact f this one not working and I that want something with better speeds. The new one is working fine and I was able to set it up without the help of the Comcast rep. In short, do not call Comcast to set up this modem. Do the self-install method.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Fairly easy to set up modem what is decent speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This morning was purchased to connect my internet through Comcast at my home it looks like any other normal modem has good speed and was fairly simple to set up
I would recommend this to a friend Rated 5 out of 5 stars
Great budget modem and router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with Comcast. Easy installation. Good range. Specific app to check the connectivity at all places in house.
I would recommend this to a friend- Pros mentioned:Speed, Wi-fi
Rated 5 out of 5 stars
Great without breaking the bank
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a modem-router combo. Can handle fast internet speeds and never has dropped my wifi.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Beats "renting" one from the cable company.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats "renting" one from the cable company. Good signal. No drop outs in 2000 sf home. Better than the cable company stock unit.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Dependable connection always
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good value to purchase this from Best Buy rather that the cost of renting from internet providers!
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 4 out of 5 stars
decent product and a good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use. just plug it in and walla...it powers up. It takes what the internet provider gives you and makes it usable. Easy to manage. Works as advertised.
I would recommend this to a friend - Pros mentioned:Performance, Price
Rated 5 out of 5 stars
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Good price. Old one stopped working so needed something quick. Did Best Buy curbside which was fast and convenient!
I would recommend this to a friend






