Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Slow PerFormance.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Modem Is Very Weak. The Connection Speed Is So Slow. I Do Not Recommend This Modem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard to set up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up app for it suck’s…………………………………………..
No, I would not recommend this to a friendRated 1 out of 5 stars
JUNK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible connection, not even 10ft away and I only have one bar of wifi. Can’t even return it. Do not buy this piece of crap.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have Wi-Fi do your research before purchasing and I don’t like this. My temp was to reduce my Xfinity bill.
No, I would not recommend this to a friendRated 1 out of 5 stars
Arris Surfboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and paid for AC1600 Dual-Band Router. have computer hooked up on router can't set up a name and password for wifi
No, I would not recommend this to a friendRated 1 out of 5 stars
Short life span
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 16 months. The connection has been hit and miss the last 3 months as well
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good for apartments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept dropping connections - had to reboot everyday
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor internet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't give strong internet connection. I wouldn't recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work with my internet carrier
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get this router to connect to my internet, even though it said it could connect with them on the box. Had to return
No, I would not recommend this to a friendRated 1 out of 5 stars
Not usable if landline is included in package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was unable to use. Does not have telephone capabilities.. salespeople need better training
No, I would not recommend this to a friendRated 1 out of 5 stars
Not that fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should’ve returned this... thought it was a month. Total junk don’t waste your money buy a better modem and router
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the price and compromises
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was impossible to set up and compromised both modem and router speed. I returned for a regular cable modem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connection frequently broke so I returned it and got 3.1 instead
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good with Optimum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it was defective my optimum. Got another one, they told me same thing. Not sure what to believe.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy with this router. It does keep the connection.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheaply made. Opt for the modem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for less than 24 hrs. Opt for the modem and get ANY OTHER router to accompany.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this. So I went and return it back. And got refund
I would recommend this to a friendRated 2 out of 5 stars
Hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used net gear products in the past but this one caught my eye at the sale price. It was difficult to set up compared to my net gear and did not make my network any faster than my net gear N. I returned it with no problem and will stick with a net gear AC when they go on sale.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fair modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whit this price you paid is not good So many time to load if you turn it off and super slow
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not connect and restarts frequently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router goes not restarting frequently and never worked.
No, I would not recommend this to a friend