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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,309 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, two in one device, and does the job I purchased it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great technical support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After contacting their help line it was a breeze to getting the printer connected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The Bestest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a cable modem for my Xfinity installation and this was an excellent choice - it’s affordable and efficient. So far, everything has been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris wifi router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this recently..so far soo good..it can be abit sometime but it works pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good and cheap to get the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wasnt in the mood to give comcast any more of my money and this device suit my needs. I wish that it had USB on the back so I could plug in ext drive but I can live without it. Worth having it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy this one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works very well. Easy to set up. We finally gave up our landline because this cable modem does not support landline phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Easy to fix. Loved how it was very easy to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! I have 3 smart tv's, security cameras and laptops with no buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris SBG10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup and install with Xfinity. Had to call Arris as I could not figure out how to change the Network name. They were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, and easy to set up. No problems using the device so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mod works great. Delivery was very quick. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for single family home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Still working great. No issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product a little difficult to install. Has good range once setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi coverage on both floors of the house is real good. It seems to not lag any at all and is fast. Had no problems of all with it and would by another Arris modem/router again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It provides both cable modem and wireless router in one small box. It has only two 1GB network ports. The WiFi is great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shake

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem and router for the money. If you are working in a room/office that is further away from the router with walls, you may experience some slow speeds/internet connectivity issues depending on how far you are and how many walls. I work in an office in my house that's has a few walls that obstruct the wifi signal so I added Google Wifi Mesh Router and the signal strength is now great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this two years ago and still running strong in my house. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have our own Internet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fact that we have our own Internet and not having to pay the high price of cable. We still have to deal with the cable company for the hook up but this works and we are happy with it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Runs good . Has not messed up yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in the box, haven't taken it out yet to hook it up

    I would recommend this to a friend