Customer Ratings & Reviews

Works very good , would definitely recommend as an alternative modem from the cable modem you are renting for internet.

The modem router combo works great with Xfinity. The app was so much easier than using than Ethernet.

Works great, good signal from a distance & get the speeds my provider said I would get. Only bad part is it doesn’t have enough Ethernet ports.

Haven't had any issues - connecting to approx 3 devices. Super easy to install/set-up! Works great with Spectrum wifi (returned their modem to use this modem/router combo). This was actually cheaper than all other reliable combos I was considering to purchase.

Very satisfied, glad it was a router and modem all in one. Love how the app for it helps you check signal strength around your home. Also was pleased with the price of it and the quality as well.

I had been renting a modem and router from Spectrum for years. I finally decided to cut my monthly cost down. This combo also is FASTER than theirs. My speed went from 300 to 400. The setup was very easy. One quick call to Spectrum and I was ready to go.

A good modem for the price easy setup and saved me hundreds a year in renting from cable company

Very easy to install, but not compatible with my WiFi provider.

Perfect for what I needed easy setup overall a great value!!!!

This Arris Surfboard AC1600 cable router works as well as Comcast's router they supplied. Had no problems with the self install and activation. Plus I will save another monthly fee. This will easily pay for itself. Easy pick up from Best buy. Never left my car.

I have had no issues easy to connect and activate. Happy with the decision.

This unit replaced an existing Arris modem. The installation was trivial. The setup paralleled the previous unit, so no difficulties there. Documentation was included in the package, which is nice. I can't comment on the helpfulness of the documentation as I just stumbled through the install. I feel that the unit is a little expensive for what it is, but it put me back online quickly which was the important factor.

My 5 year old Netgear still worked great for me (used with Comcast/Xfinity) but my son moved in and is a gamer so... I needed more bandwidth and speed to accommodate both of us using multiple devices. I bought the Arris because of the 5G capability and upgraded my Internet service. Of course, we don't get the full advertised speeds but the Arris delivers plenty for us to share fully wireless with the modem set up in a different room. Considering he has always insisted on connecting via ethernet, that's all I could ask for. The directions weren't as clear as they could have been but since I have done my own previously, set up was pretty simple. I'm more than satisfied.

Good price and not too difficult to install. Easy instructions for installation

Works great and was fairly easy to connect and configure.

I use it with Spectrum 5G, and it works great. Highly recommend.

The router/modem was extremely easy to set up. it works well in my 1339 sqft condo. I can stream my tv without delay, even at a low 25 mbps. I don't do anything technically complicated - only tv streaming, and laptop, so no great demands on it.

When my Motorola router/modem conked out after 7 or so years I chose this model to replace it. It was easy to set up and the signal reaches to where I need it to go. So far, I'm pleased with my purchase.

This ARRIS provided an ease of set-up with compatibility at a 'summer remote' location. Thus: consistent performance, ease of use, and a great value option Satisfied.

Great price, and it gets rid of the monthly recurring rental costs from Cox. It was easy to install, and since it is on Cox's "compatible" list, it was easy to activate. It does NOT have a WPS button, but has a virtual button in settings.