Customer Ratings & Reviews

This unit replaced an existing Arris modem. The installation was trivial. The setup paralleled the previous unit, so no difficulties there. Documentation was included in the package, which is nice. I can't comment on the helpfulness of the documentation as I just stumbled through the install. I feel that the unit is a little expensive for what it is, but it put me back online quickly which was the important factor.

Didn't work for us because my son did gaming and the more expensive Arris seemed to work a lot better with his Xbox so switched it out for that one but worked great for my work stuff and tv. Great price for that!

This very affordable modem and router combination is fast and easy to set up. I really enjoy that I can rename my network and reset my password to something I can remember. Highly recommend for smaller households.

Its simple and easy to install and use, I use it with xfinity by Comcast and it works perfect. But remember if you are not using xfinity's routers or modems you can not change the network name or password.

Do not get this if you need more than two Ethernet ports. The wireless is great. The speeds exceed my expectations and the set up is fairly easy. I was out the box and running within five to ten minutes.

It runs well with most networks, Spectrum is a really good, with this Model

It does what its supposed to do. But activation with Comcast/Xfinity was much more of an ordeal than it had to be. The customer-service person in India will not tell you that temporarily bypassing your home's signal splitters in order to maximize signal strength to your device is advisable.

Bought this to work with Xfinity internet 7 months ago. It has worked great so far. We haven't had any problems getting wifi throughout our home. Easy set up and use.

saved money by buying this instead of renting a modem and a router from the cable company! I see no difference in signal strength or speed. well worth it. Works with almost all cable companies.

This worked great at first then after a few months became unreliable. Xfinity came out twice checked everything and replaced outside cables. Finally they said it’s got to be the modem. Arris customer support was very nice but the factory reset didn’t work. I work from home and the internet does 4 or more times per work day plus at night is unacceptable. I will be replacing this! I got this in January 2021 and problems started in July 2021. Now it’s HIGHLY unreliable.

Easy installation, had for almost 1 year and it works great, no down time. I have 800 speed service.

I am using this to upgrade my up/downloading speed using WiFi. Very easy to hook up. Officially recommended, I believe, for people like me who have internet service through Comcast/XFinity.

Works as advertised and at a reasonable price. Much better than paying a monthly rental fee from the ISP. Simple to set up and well worth the price.

When Comcast hooked up my service, some devices worked and some didn't. Comcast couldn't figure it out. I had a 3-way call with Comcast and Arris tech service reps. Arris guy figured it out. Something on Comcast's end wasn't sending the signal right. They are supposed to have an IPv4 and an IPv6, but the IPv4 wasn't working. Once the Arris guy confirmed it at a site called IPDV6-test.com, we finally got it resolved. Was very impressed with the competence of the Arris tech service guy!

Very easy to install, but not compatible with my WiFi provider.

This modem router seems to work fine. No problems and easy setup. The speed is good unless you’re a gamer and of course then you’ll want something with more power

This was an awesome purchase - it was amazingly easy to set up and has worked seamlessly. I am so glad I bought this rather than wasting money by leasing one from the internet company.

Perfect for what I needed easy setup overall a great value!!!!

Works great and easy to install. Replaces the ten year old device iI bought years ago. Speed is good.

I bought this at an affordable price. Easy to install. No problems. Works perfectly.