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Customer Ratings & Reviews

Your price for this item is $84.99
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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,309 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    AC1600 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as advertised. We read and followed the instructions. Setup went without problems and wireless connections were made very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed easy setup overall a great value!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid less than I thought I was going to pay for the device, installation was super easy, and the device comes with apps and additional information to help you maintain it once you get it home. A solid buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was fairly easy to connect and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Gateway works as it should and set itself up in less then 15mins on Xfinity. No calls to customer service or anything. Range seems good/normal and keeps up fine on 100mb internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Excellent modem/routher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router was easy to set up and has been working well for over 4 weeks. I had no trouble changing the wifi name and password either. i would recommend this product to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great router modem combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem combo works great. It was very easy to set up and I have no problems even when I am running multiple devices at the same time. Got this instead of using the one that Xfinity gives you and so far its been great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem &

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, had for almost 1 year and it works great, no down time. I have 800 speed service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great speed modem and a router, it works perfectly well for my townhome, more than great for an apartment. I love the speed it provides and also how compact it is to make room look neater

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wi-fi

    Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these connected to different cable companies in two cities. We stream our TV and podcasts over wifi. This does the job and it's relatively inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality and Ease

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and compatible with Xfinity, i was paying rent for the device, this is easy to install and not much costly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works Perfectly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at an affordable price. Easy to install. No problems. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wi-fi

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/router combo for an apartment. Get full coverage with the Wi-Fi, the ethernet is high-speed through the modem, and overall have not had any issues with. Highly recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. It also increased my speed which was a surprise. No more buffering and I am saving $20 a month by not renting. Wish I would have bought this a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 4 out of 5 stars

    No problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with Xfinity internet 7 months ago. It has worked great so far. We haven't had any problems getting wifi throughout our home. Easy set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Wi Fi device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Replaces the ten year old device iI bought years ago. Speed is good.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Works fine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was showing slow internet speed and my old modem died while in the process of trying to fix the problem. I bought this one and like having the router combined with the modem. It wasn't the solution to my slow speeds, but with some other "fixes" I'm back to high speed now. My internet provider wants about $10 per month to rent me a modem, so it will take only about a year for this to pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its simple and easy to install and use, I use it with xfinity by Comcast and it works perfect. But remember if you are not using xfinity's routers or modems you can not change the network name or password.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem and excellent speeds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this if you need more than two Ethernet ports. The wireless is great. The speeds exceed my expectations and the set up is fairly easy. I was out the box and running within five to ten minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Fast Cable Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and at a reasonable price. Much better than paying a monthly rental fee from the ISP. Simple to set up and well worth the price.

    I would recommend this to a friend