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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 9,207 reviews
  • Rated 5 out of 5 stars

    Fast and Easy to Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is super fast and very easy to setup, supported by Comcast and easily getting more than advertised speeds! Best buy has the best price on these!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works with comcast/xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little modem that works great with comcast xfinity. Its fast and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Video Streamer, Slingbox,Netflix user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with MediaCom cable! Item worked perfect right out of the box! Easy to setup! Great speed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my comcast account and found it to be an excellent upgrade except for the fact that it doesn't seem to register when my Internet connection gets lost. The lights all stay on despite the fact that the connection isn't there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent painless works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for mine which got fried by lightning. Same pricing as most websites and installed easily with TWC.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than TWC provided modem, easy to set up and replac s a $10 month TWC modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for next 3-4 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing this modem, I saw an immediate speed increase on downloads and uploads. Also, the download speed was strong throughout, rather than starting high and dropping off after a few seconds. A couple days later I upgraded my Internet package to 50 Mbps, and this modem has delivered a consistent 50-55 Mbps with no drop off after a few seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    excellent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems with the router itself. Highly recommended if you have higher tier speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out from Comcast they weren't going to support our previous modem any longer so went to Best Buy and was assisted by a very helpful sales person. I opted for the upgraded modem and good thing because a couple of days later Comcast offered to upgrade my internet speed to the next level (which this model supported but not the one below it) as a courtesy for being a long time customer. Haven't had any problems with it. Runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Get Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as described. Very easy to set up (coax, ethernet, and power cable).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy modem to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to the store to purchase a modem and was recommended this one due to my usage by a VERY helpful sales associate.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great Modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is working till now. good speed, no issues. Definitely value for the money spent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good price/performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from dsl to cable modem. recommended by technician. easy setup and good performance with out being necessarily the top performer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had one and recommended this brand. Best Buy associate was good help in explaining which unit was best for my situation. Very happy with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my modem, it allows me to save on the monthly on my Comcast bill. I have not had any problems with this modem or the other one I previously bought.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works very well and gives us fast speeds with our Cox Communication system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up right out of the box with Xfinity service. No issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the cable modem that I had, works great and doubled my internet speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but only has a single Ethernet port which is attached to my wireless router. Unfortunately that means that none of my laptops can connect directly to the modem...only through the wireless. Not a big deal but an inconvenience.....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in and did its thing. No complaints. No issues with compatibility with Comcast

    I would recommend this to a friend