Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 9,207 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good quality, easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old Time Warner-recommended modem with this one. Better speed, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    This is a good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem it's fast reliable and that's all you want out of a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Replaced Comcast modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace modem from Comcast. More reliable and faster speeds

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Why pay the cable company?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem keeps me from paying the Comcast rental charge. Don't believe it if they say you must use their modem if you're getting a Triple Play. I kept my Ooma service and am using this modem. They just had to set the phone service to null in order to make it all work. Not paying for the equipment rental pays for this modem in 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Much faster than my old modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my old cable modem. Reasonable price for a great modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older SB5120 with this DOCSIS 3 modem. It took about 10 minutes of negotiation done automatically between the modem and Comcast to get it up and running. After that one time setup, it has been great. Much, much faster than the 5120 and running flawlessly for about a month now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price. I bought it to eliminate the rental fee from my Comcast bill. The router is easy to set up but I still had to call Comcast to have them help set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Just hooked it to the cable and up and running!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for streaming video. You need no knowledge of how to connect. It was extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Stop giving money to the Cable companies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy. Plugged in the modem, called Comcast and gave them the MAC address of this modem and I was up and running. Do yourself a favor and stop giving $10/month to the cable companies for the rest of your life. Own your own modem and router and it'll pay itself off in no time. Important: If you have a triple play package that includes phone, you can't use this modem since it does not have any telephony support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola surfboard 3.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doing research on line I saw on the web, read the reviews and decided 2 take a chance and I'm glad I did. returned my modem 2 twc after reading the reviews I didn't even know they were charging a fee. no letter was sent nor by e-mail by twc greedy b*star*s!!!! These companies have us by the ball* live long and prosper. now 2 wait and see how long this modem holds up? LoL. Oh just call twc customer serv let them know the make and modell and they will do the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have time warner cable and the modem they provide you have to pay a lease fee monthly this modem saves me money and is smaller than the one the cable provider gives

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, easy to set up, and compatible with my provider. Drops occasionally but not bad for them process.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this modem with XFINITY ISP. Simple setup and function; works great. Would be 5 star if it had CAT5 input instead of coax only.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is my second purchase in 5 years!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cable modem! I bought an older model around 5 years ago and it lasted me a long way until it was accidentally dropped and broke! I would not suggest any other ones out there and those rentals from the cable company was the reason I bought this replacement as it works with full dedication. Just get an awesome n900 or ac1800 router with it and you will see the blazing performance it gives.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Great modem to replace old one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older model of the same modem and upgraded after experiences issues. New one works great and helped improve reliability and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Fast than the speed of light.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade for my new cable speeds. The Docsis 3.0 delivers. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for use with a wireless router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plus a wireless router and it fixed all my internet problems after having my ISP out to my house multiple times. No problems whatsoever with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with this modem and it's a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of paying the cable company for use of their modem, so I bought my own. Best decision I made. This thing does what I need it to do. No problems athat all!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for internet speed and very affordable too. Would buy again

    I would recommend this to a friend