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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 9,207 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modem I've ever used. Helps me get the full amount of mbps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems whatsoever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than renting from Comcast... I did not need to get a modem/router combo, since I have a time Capsule I use for my wifi... We would have four to five devices connected simultaneously, and we haven't had any issues...

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Decent product - easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommendation to purchase this came from Comcast. Easy installation, but has had a few hiccups requiring restarts. Overall, so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, works great! Fast speed...I would recommend this modem to all my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a workhorse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been online for a while now and has proven to be a workhorse in providing stable internet access from my cable company. Saved me the $10/month rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to avoid the modem rental fee charged by TWC. It works better than the TWC modem. I will earn back the amount in less than 10 months. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Puts out the right the speed it say's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. The modem speed's can definitely put out the speeds im paying for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than renting from cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after reading reviews. Got tired of paying cable company ten dollars a month to rent theirs. Works very well, but illuminates the bedroom to the point I can't sleep. Looks like star wars battleship when it's dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up. Light weight and doesn't take up very much room .

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, easy to set up. Great signal. Improvement over Motorola modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Smooth running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Motorola with this one. Easy setup and runs better than the past one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't lease modems from TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought a cable modem as soon as I signed up for internet service with TWC. Saves you $5 per month, and it's much better quality than what they give you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Okay - Trouble at First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay - causes hiccups with Netflix (which worked flawlessly with my old DOCSIS II cable modem). It is notably faster when I play MMORPG's - objectively verified via in-game speed testing tools. My complaint (which may really be Comcast) is that it required quite a bit of messing around to get it up and running including a call to 2nd level support at Comcast. Comcast tried to say it was my problem and wanted to redirect me to Motorola support. It works now except for the Netflix hiccup issues (which may not be the modem's fault at all).

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works well. Saving money buying our own instead of renting from Cox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new modem because my old one didn't work with Comcast. This one works like a charm as of March 4, 2016

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been used in Chicago and now in Atlanta. Bought it on May 21, 2016 and it's been on day and night. I wish it was cheaper though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and easy to setup! Only a couple cords and it's quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had older version of Motorola Cable Modem and then my Internet provider Comcast asked me to upgrade it to DOCSIS 3.0 type of cable modem. I went to best buy and their guy suggested me this one. I am pretty happy with this cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Does what it says it will

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well. Would recommend product to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by internet provider, reliable and well priced in comparison to others on market

    I would recommend this to a friend