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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 9,207 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy Setup & Works Like a Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to hook up and works great.works very good for the money,

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Tired of Company fees for a modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product so that I could hand the original modem back to the cable company. It's similar to what I had with one exception, because my home office is also in my bedroom, the modem is very bright. It eminates a blue and white light, I can't cover it due to the potential for overheating and failing. Otherwise, this modem ia a proven winner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never crashes. Light weight. Easy to use & easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a leased Time Warner Cable router with this one, and my internet speed is actually better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with product. Set up easily and has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is awesome and the ease of instalation was great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Plug call and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my 5 year old unit (not same type) that died. All I had to do was plug it in , call my cable company (Time Warner) and then surf the internet. It works great and has not failed once in the last month. My type of unit!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my new house, and it's working great! We have Xfinity service and the router works perfectly for it. Did not have any problem installing it, just had to call Xfinity to let them know the router information. It's connected to my ASUS router, no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Modem review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy set up. Reliable. Good buy. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take but a few minutes to set up and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great performance. I would buy another Motorola modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and reliable. It was easy to set up and get it going. Not fully compatible with Comcast and not able to find a fix after much searching the internet for specific error code within modem log. It has not affected performance so far though. Also, it is not possible to manually update the modem's firmware through Motorola.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well...the second time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new one since the old one wouldn't work with Comcast. This one worked well then it died on me after about 3 weeks. Took it back for a replacement and so far so good. Hopefully this one lasts. Jm

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    great for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it get to watch my movies faster and play games with no interruptions

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked all over for a modem. found this for good price. After 11 months still going strong..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem to access my cable provider's upgraded service speed. The instructions were easy to follow and it took only a few minutes to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a cable modem. It does its job and you don't notice it. Well other than the fact that you aren't spending $10 a month instead of $100 once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, easy to install and works well at home

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem great speeds does everything I need it to do. Would recommend

    I would recommend this to a friend