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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 9,207 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Good modem for average internet use.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and was simple to install. Better then paying $5 per month to rent one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even notice this thing due to it just working like it should. Haven't had any dropped connections to my service or my router. A+

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My own Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 10 years I have been leasing a modem from Comcast for $8/mo. Let's do the math. 8 x 12 x 10 = $960. What? Am I nuts? This is a 363 Mbps modem. Cable connected to new modem, connected to Apple Airport Express, connected to AT&T Microcell. I now have an excellent wireless network and 5 bars on my phone. The modem is the main component of this excellent network!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real easy to install. Small and powerful. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream.. Good product for the price.. Very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great router for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works better than cable provider rental unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good with midco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were very helpful finding the correct modem for our cable provider. Much cheaper than leasing thru cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with TWC..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync GREAT with TWC with no connection loss..works better the the one's TWC provides and I don't have to pay monthly for cheap Arris modems..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Motorola/Arris cable modems and have done so for many years. Whenever I need a replacement or upgrade, it's a SURFboard for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, easy to install. Have to call cable company to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS modems seem to be preferred by TWC. This modem works well, but it is important to connect it directly to a router NOT a switch, in order to have all of your connected devices to have IP addresses assigned. If you have many devices, connect the ARRIS modems ethernet output directly to your router and then connect your switches to the router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a notice from Cox that I was not reaching full potential of my internet speed with my old surfboard modem. They wanted me to rent one from them. No thanks.. Like to own my equipment and avoid the rental fee. After some research I found this was just about the best one out there. My internet speed has more than doubled. I had it connected in no time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is super fast and my break even point versus leasing one from the cable company is only 5 months. No brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a modem/router combo and was constantly having to reconnect all my devices. Even after exchanging the product I still had the same problem. Since going with this modem and a separate router, I have had no problems at all. All my devices stay connected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster then my old one, outstanding performance, great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best attribute for a modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...you set it up and don't notice it again. I was cutting the cable cord last month and trying to rid myself of leasing fees from Comcast as well. This modem fills the bill well. It is able to handle the speed as well as the additional traffic as we become a streaming household. So far, no extra buffering and no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy set up. Have had absolutely no problems. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, using for about 2 months and no problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Depends on your Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good for me, it's dependent on your service plan like mine is 100mbps / and this one is capable of 300 & something mbps which is enough for a 100mbps service plan, the main thing is wifi router a good one , i am using a tri band wifi router with it by netgear (nighthawk) thanks.. i hope this information will help best of luck ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of buying a two in one modem router in the past. Make sure to buy your modem and router separate! This one is great.

    I would recommend this to a friend