Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 9,207 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a easy item set up fast browsing secure and cover whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    As described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality as advertised. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast told me his was docsis 2.0 however the packaging says 3.0. It seems be delivering the speed just fine so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was replacing a very old modem provided by Time Warner Cable. My mother was getting terrible speeds, decided to do some research and have her buy her own (saving monthly fees). Exceeded expectations, works flawlessly. Simply needed to call Time Warner to give them the MAC address.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    "Set it & Forget It!!"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I explained that I wanted just a cable modem and NOT a WiFi router, Internet provider actually recommended this over the ones they carried! Plug in 3 connections, set a reminder in your calendar to turn it off, then turn it back on once a month (call it a "Maintenance Pause"...), and then stop worrying! This thing goes and goes and goes. HIGHLY recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product with easy insatll!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product,Tech support did an exceptional job in facilitating the install.Manual instructions were out of date as Geek noted,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any trouble with it. My phone is the only device that can't connect to the WiFi. I'm not sure if that has anything to do with the router. All in all I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than leased modem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a monthly fee and no longer have to worry about DNS errors by switching this modem from the one provided with my internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and stable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more monthly modem fee! It's also very stable; I haven't had a random reset once. Pays for itself in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it easy to connect and small device ........:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, I would recommend this device to anyone and tell them I purchased it from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good.....easy to handle and quick installed....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy setup. Always can rely on because it works fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great price is right and very easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem failed two days after I purchased it but was replaced by Best Buy with no problem. So far the replacement modem works fine. The first modem was probably a "Monday" morning assembly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems installing. No problems since. Good speed. Super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for movie streaming and online gaming. works fantastic nice and smooth no glitches compared to the time warner one i had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup, works with mediacom. Fast speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no trouble with the upgrade in speed from cox with this modem, lights can be a little bright, and a little pricey

    I would recommend this to a friend