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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 9,207 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this product is needed by anyine, I would recommend it. Ease of use, and very reliable thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and it's saving me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with my Bend broadband subscription and I no longer have to "rent" the equipment from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saves me money because I no longer rent a modem from the internet provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has lived up to my high expectations. I get all the bandwidth I can with my connection, plus a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent entry level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was great when purchased. Now I will go after a docsis 3.1 32x8. If you're looking for a decent modem to save on a monthly fee this will do. If you're looking for top line gear for a 150mb internet svc then you'll need to upgrade. Hope this helps you.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem so easy to set up and get going on the internet. I was surprised I didn't even have call comcast to set it up. So I would recommend this modem to anyone who to save some money but the problem depending on where you put this modem its like a somewhat bright night light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace one that my provider uses. A lot faster and easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several different models before purchasing this one, but for the price, this one could not be beaten!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems everything works fine. Needed a new modem to up grade my cable and this was the one Best Buy recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product for the price if you are looking for only a modem. This does not include a wifi router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Does what it is supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install, does exactly what I bought it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this model recently and very happy with product. Our speed has increased to what we are paying for with Comcast, even over the amount at times. A little tricky to install but we figured it out. Longest part was getting Comcast to activate it, but all is well now. Glad we made the change.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast modem with simple set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced my Time Warner modem and is performing much better. I have had no need for reboots with this modem, and have no monthly rental fee. Do yourself a favor and try this modem out, you won't be disappointed with the stability and throughput.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device allows me to have an even better internet connection than what my internet provider said that I would have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Awesome modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, great price, and it was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    easy to hook up and follow directions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still had to notify TWC that I wanted to replace the modem that I was renting which after 10 years paid for 10 of these. TWC can still modify the speed by using the product registration.to allow you to use this modem on their cable service. It was also the only one I could get that would work on their service, I might add.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works as it should. My only complaint is that the indicator lights are to bright.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was purchased to replace an overpriced rental unit from the cable company -- purchase price equal to about 8 months of their recently-raised rental rate. Plus, it has more reserve speed than the carrier-supplied unit and was not a refurbished device that was at least 3 years old when they gave it to me. Win-win.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem that works as supposed to. Easy connection and setup with Comcast. These modems are pricey, but better than paying a monthly rental from the internet companies .

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    It is very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very good performance and high speed. I like it

    No, I would not recommend this to a friend