Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 9,207 reviews
  • Rated 5 out of 5 stars

    High speed for medium household

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to store and rushed to buy it. It is just a modem without router. But the product works fine though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid cable modem, and a nightlight, too

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid performer that handles high-speed cable with no issues. It does run a little warm so put it where it can breathe. Be aware that the system indicator lights are BRIGHT. You won't want this in your bedroom as it will light up everything. But a very solid performing modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Easy setup and configuration

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was much easier to setup than my previous Motorola product and performs well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my modem from DOCSIS 2.0 to 3.0 as my old one was not compatible anymore as per internet provider. This was one of the highly rated and recommended by my internet service provider Support team. Best buy had this product at good price and was readily available. Speed is good and no issues so far but there is some latency so that is the reason for 4 star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working great for me. I had such a unreliable one before...I am not having those connection issues anymore. I think the price is pretty reasonable too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then renting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said better then renting from TWC. The only problem I have had is I had to reboot once in awhile for internet access. seems to have stopped for now working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surfboard modem review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox had been charging me $5.99 a month rental for a three year old modem, when they upped it to $6.99 I said enough and got this sweet this modem which performs better and I'm no longer held hostage by them. Works better than any product they ever supplied. Try it you won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyght this bcause my Netgear modem kept dropping connection. Haven't had any issues since buying this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster than "leased"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my leased router from Comcast. I didn't expect a speed upgrade but I did a speed test before and after the installation. I received a 5mbps performance upgrade using this. I had no idea, I would have purchased this earlier. This modem will pay for itself without having to pay that monthly lease fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast speeds!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast with no problems! Was Very easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    nice modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set it and good capability on wide broadband connection. Supports high speed connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Does what it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple hookup,easy to use,works well and it is fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works with comcast/xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for Comcast/Xfinity 200Mb/s cable internet. Works great so far. No issues thus far. Connection seems to be stable. Easy to setup. Actually it's just plug, call Comcast for mac address, wait for them to finish setting up and you're online. I wish it had more than a single port for ethernet, but it seems like most of the ARRIS modems only has a single port.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast reliable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced an old cable modem from circa 2009. We were paying for a 50Mbps internet connection and only getting around 10Mbps on average. After replacing the cable modem with this Arris we now get speeds around 55Mbps. Unit has been rock solid so far and haven't needed to reboot it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never have to reboot the cable modem like the one that came from Charter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides all of the wonderful stuff it does (i.e. Fast speeds, etc) it looks really cool when the lights are out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem that just works.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on xfinity cable no issues fast up and downloads so far no drops or lost connection.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up. Good price. My only complaint is that the lights are way too bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works so fast. I love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung employee was wonderful. He showed me the basics and I have not had any problems using my new tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to pay $10 a month for a modem from your cable company, this is the modem you need to get.

    I would recommend this to a friend