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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 9,207 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two computers, two internet tvs, and three other wireless devices using this modem with no buffering!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Essential for home network users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace cable company modem. Changed service package and did not want to rent their modem since I don't have home phone anymore. This modem is on the approved/compatibility list for Comcast. Just make sure you purchase the retail package version as it is NOT a refurbished product like those in the generic package.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem works great. easy to hook up too. instructions were easy to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for whole house wifi and works well. House is not big but does have 2 floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi works great. Covers my entire house. We use multiple devices and all work well with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditch your leased modem with your DSL Carrier and get this and make the internet live again in your own house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem for my new house. I have xfinity internet and it works great with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Like It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well with my PC and wifi router. I've noticed an improvement in my line speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modernI have not had any problems nor did the cable company deny my ownership of my own modern

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    4.5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a teeny glitch setting up but probably because I'm not very techie. Works great most of the time. I seem to have short periods of wifi bogging down. Hard to say if it's the modem or the provider. Anyway, it works 10x better than the modem I was renting from Wow for $10 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We plugged our modem in, called Comcast. Got my reading glasses and gave them the info off the box. Comcast entered it in, we yesterday it. We were all done. We were told this system is just below business grade modem to support a household. So far we are please...4 weeks ago was install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for ISP's that let you buy your own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that doesn't fail. I have it connected to a Apple Airport Extreme. I have countless amount of wireless things connected and speed never fails and doesn't lag. Might be a bit expensive when purchased together but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet service provider (Cox) doubled speeds. With my old router I had paid for up to 25 Mbps speeds and got 18-20. Before the speed doubled, that 25 Mbps went to 33-34 with this router. With this installed I now get about 68-70 when I pay for 50 Mbps. This is required for those speeds. (DOCSIS 3)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace a rented unit from the cable company and to save $10.00 a month. It's the exact same unit I was renting. Will pay for itself in 7 months. I like that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's a DOCSIS 3.0 Modem and works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Modem to replace my old Motorola for use with Suddenlink Internet Service. I have their top package & am downloading @ 30MPS and uploading at 2.2.....so, I am getting max speeds from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for someone else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for someone else - they had already picked out and rated as the best.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for the price. easy set up and seems not that much faster than my 12 year old modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cable modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had router, so combo router/modem wasn't necessary. I'm not a gamer, but do stream Amazon Prime. So far, no issues noted and it works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    operates as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the modem as suggested by TWC, as their preferred modemm it was also on sale on BB website.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Own your own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an upgraded modem from Time Warner but I had connection issues from the start. I decided to purchase my own not only to get a better product but to save the monthly rental fee from Time Warner on their modem. This one worked great and was a cleaner hook to wireless stations within my home.

    I would recommend this to a friend