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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Great price and best of all no more renting from the cable company . One thing the lights for the internet should be green when connected to the internet, my lights are white. Called the co. And the told me that was normal. It works so I guess that's the way it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having issues with our modem from time warner and found this modem. Glad we did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem for a good price when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my doubts about buying new modems with all of its technical faults with certain isp providers but this modem was working straight out of the box. All I had to due was call the isp provider and in a few minutes, I was online and zipping through my favorite websites. I definitely recommend this product unless your isp provider has a huge problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well with Xfinity, and has absolutely no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped all 6 of us to get wifi without any problem throughout our house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    works good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good because i can just plug it in and i'm good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem to replace the cable company rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice in not paying the monthly rental fee. It'll pay for itself in a year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Looks great works right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome. It does exactly what i need it to! It funtions as a modem like no other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this will pay for itself with what I will save from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little leary about buying it because I was also buying the Mac Airport at the same time, but the sales associate assured me I would be happy with both units and they were absolutely correct! I set it up one afternoon in a few minutes and I haven't had any problems since!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stop Renting a Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop renting from your cable provider. All I did was plug this in following the instructions and call Comcast and I was up and running in 5 minutes. No more $10 month fee. This works just as well as their unit. I'm never going back to renting modems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with my new Night Hawk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Have had for a couple months and working without stalls, safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great alternative for TWC provided modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the TWC provided modem and paying $6 a month rent for it. I decided to get this modem. The DOCSIS 3.0 compatibility means that it is future proof AND backwards compatible. I have experienced reduced latency and consistent performance on my modem so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must for your home network!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone with Road Runner should have this! It's superior to the one you rent every month. It pays for itself in less than a year! And it's on the list of Rod Runner approved modems so they will still offer support if you have trouble (but you won't!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great connection, the smartest purchase I could have made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting it set up initially but haven't had any problems since. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem setting up, and small and simple design. You have to call your cable provider and give them model number for their use before it works for internet. Low cost for high quality. Stop paying monthly charges by cable company and get one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cable modem, works well with Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, I have it combined with Google WiFi for my router/network needs. While the Google WiFi has rebooted itself a few times in the last 6 months or so, I have yet to have to to anything with this modem since initial setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for small home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to set up and use. It occasionally has issues with Comcast apparently and neither Motorola or Comcast know why but it is only minor so easy to over look. I prefer to mount my modem and router on the wall out of site to avoid desk clutter but there is only one side with mounts and because of the cable configuration i have had to stand it on the side.

    I would recommend this to a friend