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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great and will save me the monthly rental fe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while for the modem to get in sync with the cable provider but after that it has worked perfectly. I keep thinking of the monthly fee to the provider that I will no longer have to pay - this is a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy setup no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast Xfinity as a provider. It took only a few minutes to set up. All my devices worked with it and I have both Apple and PC. I highly recommend this modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson at Best Buy was very knowledgeable about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem to use with Cox cable, and this model satisfied all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for streaming movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great. Timewarner began a rental fee and I felt that was too much. Therefore buying my own which seems faster is not only saving money in the long run, but works better than what they offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris 3.0 Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace Optimum Modem that used to be provided for free, when they started charging me a monthly lease fee. So far so good! No more monthly lease fee and no disconnects! Hook up was easy and it works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the unit is flawless with great speeds. customer support is great, my ISP was attempting to fault my modem for the inconsistent speeds. I called Motorola support determined it was an ISP issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Extremely reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is my go-to. Compared to other modems I have owned in the past, this modem provides excellent performance without causing stutters, delay, or any down time. There's a reason that it's a best-seller among those who use a cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. I moved into a new apt. with poor internet and this helped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m done with paying $10 every month for rent this modem works great just for five months rent I can own new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little pricey without the discount but it does the job. I bought this to replace Time Warner's modem that we have to lease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my modem instead of renting one inexpensive instead of renting one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get one of these to reduce my cable bill. So I went to best buy and spoke to one of the employees and told them what we use the internet for. She said that this one would work for what we do and it works great... Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than renting one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a long time I was renting one of these from my ISP and didn't really consider how much money I could save by purchasing one instead, until I did the math then it was obvious I had to buy one. I went with this model and has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up and no cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cable company changed modems and this unit replaced their rental unit I was paying for in my monthly bill. I found out I could buy my own with this faster unit I jumped on it. It paid for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older modem that was showing its age due to the latest technology from my internet provider. They recommended upgrading over a year ago. Finally upgraded; I now have better service because of it. The only drawback is, when you turn it on, it takes longer to establish full communication than it did with the older one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem and performs flawlessly. I have used it with two different cable companies and they both worked. Well worth a few extra dollars for the higher performance. Stay away from cheap modems and routers! Always get as much performance as you can afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem with excellent network capability, good purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than stock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem because of advice from friends and the constant price increases for "modem rent" from Time Warner. Easy install and efficient help from phone contacts at Time Warner.Seems faster than the original.We are very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to Comcast Blast internet and it was time to upgrade the modem to realize the speed. Significant difference. Does what it says. I now pull 120MBps down on the 5GHZ channel on a regular basis.

    I would recommend this to a friend