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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 9,207 reviews
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Ping is better than that with my TWC modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works fine with Mediacom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the modem rental and set up this device instead. It will pay for itself in only a few months. The setup is pretty straight forward but make sure you've got Mediacom's number handy to "allow access" with your device or buy it ahead of time before you start using the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For fast internet connection we can use this modem. Buying this mode we can reduce the internet bill easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong signal at surprising distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong signal at surprising distance. It broadcasts from my house all the way down to my dock 300 yards away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited on this purchase. I was unable to use it due to TWC has a monopoly on modems that require a phone line.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Motorola modem for over 10 years and decided it was time to upgrade to a newer model that could handle more mbps. This was the latest and greatest and so far it's worked like a charm and I don't anticipate anything but quality performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very stable; great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well; great value; small but powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem greatly reduced my issues with losing connection.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Very good product--fast--interoperable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well with the router in ensuring quality streaming by multiple systems on the property. We are saving money by not paying rent for a modem from the cable company and have a better quality modem. Set-up and connection-handshake with the cable company went pretty well and running smooth since.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Modem. Setup was plug and play, just have to call the cable company to set it up on their end. Not much changed in regards to speed as I already had a 3.0 modem but now I don't have to pay the rental charge!! Pays for it's self in under a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My time warner box always gave intermittant signal. This works perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The jury is still out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was returning my all-in-one modem/router to Xfinity to avoid the $10/month fee. A Best Buy rep at the store recommended this cable modem along with a separate router saying the separate units were more advanced and the speed faster than what I had been using. I feel, however, that my wireless connection is not as consistent as it used to be and I am having second thoughts about this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was renting one of those router/modem in one and I paid for 30 mps. It was really slow speeds even with their upgraded version so I purchased this modem and the netgear n900 router and it made a big difference on upload speed and downloading speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for speeds up to 100mbps. Resets really fast when troubleshooting. If you are paying for more than 100mbps internet speeds then you should be getting a different modem. This one is only rated for up to that speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This product is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet was always so so and the house I pay for 30MB down and never really achieved that at least not on a consistent basis. Since I have this modem and everytime I test the speed I am downloading at 32MB no matter what time of day I am testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints and the modem works great and keeps everything going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, looks sleek as I love white color. And it last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong signal throughout my homw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this product. The staff member at Best Buy was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable installation of this modem to the comcast service and my wireless router was simple and painless. I did have to wait 20 minutes for the cable company to add the mac address and activate service. Once it was registered, it works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to install and is very fast.

    I would recommend this to a friend