Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 9,207 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and easy to use. no problems with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hardest step was calling the cable co. to cancel the rental of their modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it up and it works. Doesn't put off much heat. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pay your internet provider $7+ a month for a modem when you can purchase a superior one like this SB6141 at a lower equivalent cost. The modem works very well, while its functioning. I had mine for about 1.5 years and my connection severely degraded, but ARRIS' support was very helpful and sent a replacement one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Supports MetroCast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace one that I had which was over ten years old, I have been using for over three months now and my internet connection has never been off line, amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    setup was ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup my modem than plugged it into my laptop tried to access the internet and it sent me to my internet provider and that was the only site I could go to had to contact my provider to register the modem after that and since than things are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast internet connection! It is exactly as advertised!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola - SURFboard DOCSIS 3.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model of Surfboard modem and upgraded to his one. This one is significantly faster and more stable. I paired it with an ASUS wireless router that was roughly one year old. WOW what a difference using both wired and wireless devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and set up. The wireless is working great, for the wired, we ran ethernet through out the house and the signal is strong for all the drop points for the cables. I would recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, haven't had any problems with it and provides great service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great money saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Mediacom customer, I got tired of paying the $7.00 a month rental fee for their modem. I purchased this modem after confirming that it is compatible with Mediacom. Set up was a breeze! (I did have to call Mediacom and provide them with the MAC ID.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a modem up grade and this meet all the requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved our internet isues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was recommended to us and we went up one upgrade and are happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem so far, no issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable model. Very simple to setup, pretty much plug and play. I've been using it for almost two months now, no issues. Would be nice to have a power button to make it easy to recycle, but I've had no need to do that so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any service providers modem. Does not have a phone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product made a huge difference in my internet service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great and easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get better internet service. works great and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, I Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like this product it’s working perfect with my internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with this modem yet. The only problem with it is that it does not have a port for phone line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My modem had reached end of life and I needed to replace it. This is not the best modem but it is a good solid product.

    I would recommend this to a friend