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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came into best buy to purchase a modem because optimum wanted to charge me a $6 rental fee each month. one of the employees led me to this modem and a few others. i brought this home and it was super easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing what they told me it would do. The lightning is not good on it. Greenappears blue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one was outdated, time for an upgrade. The sales associate that assisted me was very friendly and helpful, hooked me up with what I needed to suit my needs. It works perfectly, no problems or issues and was a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mid-Line Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily assignable/ works well with managed networks all the way down to a basic residential system. Thanks Motorola!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    When connection speed is what you need...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high-speed cable modem has improved our downloading speed significantly. We are somewhat new to the "downloading tv-movie" scene, and our previous modem lacked the power, i.e., the speed to make downloads quick and easy. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrading your modem is always a good idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for a friend, as they were seeing terrible internet speeds due to their older modem. Upgrading to a good DOCSYS 3 modem is one of the best small investments you can make to help see better internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the SB6121,things were slowing down. Everything back to normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster For Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All docsis 3.0 modems are not created equal! I'm so glad I upgraded!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem, works super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem wasn’t working; this one was recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I am techno challenged, but this device was easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything electronic scares me to death. I have had bad experiences in the past due to my inability to understand computers. With that said, I followed the readable instructions and low and behold it worked right out of the box. I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great cable modem, why not own v. rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent piece of technology as we moved from "old" DLS to much faster cable with need for a cable modem. works great, and no reason to rent one from your ISP when you can own your own and have it pay for itself in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WHY RENT WHEN YOU CAN BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to pay a monthly fee to rent my cable modem but by purchasing outright from Best Buy, it paid itself off with the money I saved in only 9 months. The speeds increased with the new modem as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this product for stable and fast internet connection. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded to this! I had trouble with my internet being slow, but as soon as I got this plugged in, my internet went from molasses to supersonic. Fantastic, and simple setup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy and simple to set up. However, it's not wireless so you will need to buy a router separately. Overall it's a wonderful product and plus it was on sale during the time I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3.0 DOCSIS works perfectly with my broadband provider service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST and TWC supported

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. Makes the 4th one purchased because of Lightning hit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had no problems with this modem so far, have had it for 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Xfinity Match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great bargain for the buck. Don’t waste your $$ for the upgraded model. 343 mbps is absolutely all that 99% of users will ever need. Don’t pay Comcast a monthly rental fee for something you can buy for $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a cable company one and always had problems! problem solved!!!!!!

    I would recommend this to a friend