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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 9,207 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected to replace modem from cable provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, great items, very useful, good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Beginner can use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and start using. Seems to work just as well as my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router.I'm only writing this for the 25points

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS, Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS is a great modem. Replaced my Cox modem and it also increased my speed. I recommend that you replace your modem with the ARRIS and add a Apple Airport Extreme, so fast it will make you fall off your seat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up,works with Apple desktop.I've been paying modem rental fees to TWC for many years..(Does not have a phone jack but I was able to keep the one from TWC @ no charge) This product will save money in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up because of the easy to follow instructions. It is working well and I have had no problems thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to use with Comcast. Helps save $10 a month on your bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend it to everyone family to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what the doctor ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox cable has upgraded their system and in order to reach the faster speeds you must have a DOCSIS 3.0 modem. This modem allowed us to more than double our speed and stopped all buffering when streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, security settings help prevent network intrusion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity, works with Comcast. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Lights

    Rated 3 out of 5 stars

    Economic choice to replace Xfinity rental modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. My only reason for the 3 star rating is the lights. They are bright and very distracting (especially at night). Black tape will reduce the light but it still shines through the perforated sides (vents) of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had Internet before now and did not want to pay to rent from cable company. This box will pay for itself after 5 months of not having to rent one from cable company. Was very easy to install with directions that came with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast connection provides great Internet service. Never slows down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great buy I recommend any body most I like is price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate recommended this modem for my personal and home business needs and I'm glad I took his advice. I have been very happy with the performance of this modem for the two months I have been using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than buying direct from Cox and better warranty options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still using it instead of paying rental fee to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied w this purchase. Good value quite easy to use

    I would recommend this to a friend