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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is replacing my equipment supplied by timewarner which didn't work worth beans. I now can be on all devices without buffering or frozen screens. I also eliminated my monthly rental fee from TWC. Bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ditched Cable Modem for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of continuously resetting cable modem and sporatic internet. Returned cable modem to cable company and purchased this along with lynksys router. WOW what an improvement, plus saving rental fee $ on cable bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest this modem for the price and easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Arris modem. It performs as advertised and provides enough speed based for my needs. I recommend this modem to anyone looking to stop renting a modem from their cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy to setup, reliable so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older RCA modem that I had to take advantage of new faster available speeds thru Time Warner.. Took a while to connect to the setup website, but once it connected it was easy to associate it with my account.. Have had no problem obtaining advertised speeds from Time Warner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best choices I ever made on buying a modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup with Comcast Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked this up to Comcast Internet service. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this modern connected by a representative of our cable company instead of renting one. Works great and has already paid for itself since we are not sending modem rent to the cable company each month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap. Does its work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old Motorola model that no longer works. It is easy to install and use immediately, no manual configuration is needed if you are just a casual internet user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to friends and all of my family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Boosted our speed and saved us money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem in an effort to save $8.00 a month on our internet bill from comcast. Once we hooked it up and called comcast for some numbers with the modem we were all set. We hit over 100Mbps on LAN connection but that wasn't good enough for me. We upgraded to the all in one unit and hit over 121Mbps on Wifi!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good modem for all use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem was purchased to offset the cable companys rental. the pay back period is eight and one half months after whichI will save eight dollars per month for the life of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good signal strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for good price and no problem connecting to Internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value , easy to use. Would recomend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem, just plug and play. A screen comes up on your computer the first time you connect which allows you to configure the modem and update your ISP's settings. After that, you forget about it and that's a good thing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome deal to get away from rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, great range through my house, fast transfers, and a great deal to get away from modem rental fees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a cable modm insted of renting one from cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem died on me. This one works fine and I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Speed you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will work great for you if you're tired of renting from tour internet provider. Simple set-up and you will be directed to your providers activation page. Follow instructions and surf away.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best cable modem with speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have perferred a black case as white shows the dust and dirt; however, it is replacing an older cable modem that was slow. New one works like a charm with lots of speed. Great for gaming if you are into entertainment type speed.

    I would recommend this to a friend