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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 9,207 reviews
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace a leased modem from TWC. It was simple to install. I had an issue with TWC and Motorola helped me with identifying the problem. They were able to quickly diagnose the issue and directed me in how to resolve the issue. After working with TWC, I was up and running with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple product,,, enough said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple might be somewhat pricey, but I think its well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem worked from the initial installation; no issues at all. Appears to be well made and with the Cable standards that it meets now, it is more than well equipped should I chose to jump up to higher speeds as they become available.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Comcast subscriber this is a must if you are not using their phone system. The cost is less to own this then to pay the rental fee every month. Performs very well. Lights are a little bright so it will light a room up blue at night....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the one I was renting from the cable company. Great price, easy to set up! I've been using it for a couple months now and am very happy. The unit works well and I haven't experienced any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several of these over the years and with multiple family members. An awesome modem, never have any problems with it, and it supports enough speed that it should never need to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was recommended to me from the cable person. I looked into it and it had great reviews so I got it. How nice it is to buy a great product at a great price and it was so easy to set up! I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great I bought it so I can have my PlayStation number for directly hardwired instead of wireless haven't dropped out of a game yet and the speed is incredible for Netflix and video streaming YouTube

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old motorola comcast updated told me mine was too slow so long story short... I got this one and I have no more problems like my online working when it feels like it. I have no complaints. Decent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works like it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my DOCIS 2.0 and this one provides way faster speeds and doesn't randomly disconnect from my Comcast internet like my old modem used to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Phenomenal product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great for what I need it for. I have 75 Mbps service through Comcast and I haven't had any issues. Way more economical to pay this price up front rather than pay Comcast a monthly rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem for bargin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great and serves its purpose. I currently have 100/100 speeds and I achieve my speed at all times with this. If you have a download speed plan of less than 300, this is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and reliable product. Build quality is superb!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem out there!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does it all! Was able to speed up my internet by simply switching to this bad boy. It can take a whole lot of action on one network and keep the signal pumping!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty good Modem, good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgrade my comcast to 300m, but the internet speed not increase at all. After research, i pick this one. The download speed could reach 10m/s! Amazing! And the price is more affordable than other modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item based on the recommendation of the best buy associate. It handles my families needs from gaming, internet searching and Netflix. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better than leasing monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and get your own modem. This is definitely not the newest or fastest on the market but if your needs aren't extreme this is an affordable way to boost your connection without paying more - just getting what you are actually paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Perfect for web surfing and online gaming!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem works as it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem, as it's only a modem you would need a very good router if you want the modem to be perfect.

    I would recommend this to a friend