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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 9,207 reviews
  • Rated 4 out of 5 stars

    The best price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard many good things of the brand and the product. Perfect for my house. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant judge how great this is. Best Buy Sales agent told me its awesome, but I feel its ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install,works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to renting it will be free after 8 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Future proofed with this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because with this you are unable to change the the internal ip, i've seen adsl modems that have done this, It helps when you already have a network set up an not have to change the ip's on already static set devices. other than that this device is an easy 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem to replace the one we were leasing from Time Warner Cable. It was very easy to set up too! So far it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fair Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works very well with my unreliable cable and internet supplier. However, this is a replacement for the same model which was rendered unusable due to an electrical power surge.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best Modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this modem for a few months now, It works great, I never had any issues, I know there are some high speed modems which can handle higher data transfers, But this one works well for 300Mbps connections, This is a very good modem for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wanted to stop paying timewarner rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for a few months now and it hasn't needed to be reset or shown any signs of slowness. If you are into buying things that are expense but give the best performance this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace an older Motorola model. We've not been disappointed. We are heavy console and PC gamers and this modem doesn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem and did not want to rent one. The associate at BestBuy recommended this one and I'm glad I took has advice. It was easy to set up. No frills - just get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice modem but SB6121 is enough for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know most of you who have been looking for a new modem would have come across this modem's sister model, the SB6121. For the most part, you will not notice the difference, so if cost is an issue, just go for the lower model. This model is alright, but not spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is simple, yet robust. That has been my experience with this one and the one at my parent's house. Motorola used to make these, but Arris is the brand name now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, no problems so far. Better than renting from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great for using with my Time Warner Internet .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the one of the modems recommended by Time Warner for my Internet ,the techs at Best Buy said that it was a good choice. It was absolutely a no brainier to connect and have had no problem whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent cable modem that works with Time Warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem when Time Warner raised the rental fee on their cable modem. This unit works really well and was easy to set up. The unit will pay for itself within seven months.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great, easy to use modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Motorola Gateway combo with this modem and a Netgear router. Switching it out was easy as pie, and after a quick call to Cox to register the new modem we were up and running without any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Third-Party Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly bought this just so i didn't have to rent a modem from Comcast. works perfectly, just plug it in, activate it via comcast's network, and boom it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It's not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as good as I expected. It's worth the money though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! Works just as well as the one I was using from the cable company, but saves me the rental fee I was payIng. I am able to run multiple home networks off this with no difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    arris surfboard modem cable 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just great with comcast. just plug it in and it goes right to the website to register. takes about 5 minutes. unlike the old arris modems it does not have a battery backup

    I would recommend this to a friend