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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 9,207 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    love this modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this modem! for the value - i would highly recommend it to anyone who's in the market to purchase a new modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Reccomendations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...great for streaming. This item has a lot of good reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Time Warner Charter Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems. Bought this modem instead of renting one from TWC. Arris is reputable and cable guy said he couldn't ever remember hearing of one going bad. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No point in passing rent to the cable company when you can own this outright in months of what you would pay them. Their product video tells you everything you need to know. Fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy set-up, no problems with Internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my TWC modem so I could eliminate the monthly rental fee. Highly recommended by a number of people that know what they are talking about. So far it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade per Internet provider, and this modem was on their list of compatable modems. Simple to set up and no issues so far. This is my third surfboard and I have always been happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed it to do at an affordable price. Read plenty of reviews and it seems like overall almost everyone that has purchased this product has been happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Setup and forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this modem with Comcast. Once activated with Comcast, the modem works great! I never have to touch the modem. It usually pays for itself within a year. (By not renting modem form cable company.)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    SOLID DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get rid of those monthly payment to the evil giants and do yourself a favor and purchase this one-time payment. It's worth it and the speed throughput is amazing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my internet speed and needed to upgrade my modem. For the price this was an excellent purchase, hooked it up and it was ready to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Manages our internet service fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to save on our internet service by managing our own cable modem. We went with this and it has held up fine for 2 years now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had increased my internet speed from 50 to 150 but my previous modem was so outdated that it couldn't run the speed smoothly. Got this one and now my internet is running great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easily installed modem. I've experienced no problems with this modem, It works well in conjunction with the router I installed concurrently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father in law. We had it set up in less than 20 minutes and 10 minutes of that was talking to the cable company to release access to the modem. Works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to lease a modem from my internet service provider. I went on their website and this is one of the preferred modems. I haven't had any issues. I purchased a router separately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good No complain till now I'll recommend for sure

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    wishing it was a little better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is better than the one we had but it is ok for now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best fit for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem provided the best fit for my needs and was easy to set up. Just remember to call your cable provider to have them recognize the unit is being used on their system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible issues linking is with Comcast and a wireless router but no fault of the modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super-fast and very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a faster cable modem to replace to 7 year-old cable modem and this model has exceeded my expectations. Dropped signals and glacial speed are things of the past.

    I would recommend this to a friend