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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially good for maximizing your high speed internet connection. This model will work for pretty much any ISP that's above 20mb/sec. Any higher end model won't give too much advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a modem and router given to me by my ISP, figured i'd upgrade and buy my own... definitely makes the difference. great reception, great speeds, and great for gaming!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for the best price and reviews for a router and modem all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Increase in speed over old modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because I was looking for an increase in speed. An added benefit is that in time it will pay for itself because I no longer have to pay a monthly payment for my cable providers modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I got tired of throwing my money away renting one from xfinity. I feel so dumb I didnt do it before. Wasted money! Works excellent no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this modem. Had on older Motorola modem. Noticed huge improvement in speed. The only issue I had with activation was with comcast. There activation sight wasn't working.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much improved over TWC version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old Motorola Surfboard modem I was leasing from TWC. This modem is much faster and now I don't have to pay the monthly lease fee.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a cable modem for a secondary residence. Motorola is a brand we trust and it did not let us down. Very happy with the modem. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beats renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy the only thing that took time was waiting for my ISP to answer the phone, they had to add the device and resend signal, and give me the address to drop off the rental.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love saving money. I replaced my Time Warner cable modem with this Arris. I read reviews by other buyers and they didn't steer me wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediacom let me I needed a new modem. I had a list of what would work and this was on it. Easy to set up and seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    perfect choice for cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked perfect for TDS cable. Will easily pay for itself in 1 year. The installer brought a modem just in case. It was a slightly less expensive model of the exact same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the one recommended by sales person and it is just fine. Had to call company support to install but received very good and helpful instructions. Satisfied with product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    grat product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product no issues yet and great customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent for DOCSYS 3.0 requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Using with Cox ever since they doubled the speed. You can go for a lower model but this one future proofs against all new bandwidths

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install, I'm a tech dummy, and it works. I've had it about a month. Plug it in, a couple of clicks, and I was back on the web.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device combined with a good dual band router works much better than the cable companies cable modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home network. This is the top of the line modem, and it has given me no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to the store expecting to buy a different modem. The salesman showed us this one and described the differences and recommended it over the one we asked for. It works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this modem due to the suggestion of the Best Buy employee. He was correct - extremely easy to hook up and get working. No problems with hookup from cox communications.

    I would recommend this to a friend