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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended by coworker (in IT department). Works so much better than the modem that Direct TV provided. Bought this along with new router...big time improvement. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that the speed of the connection has been affected since I changed and bought this newer modem. Really happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    great modem for cable internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great and I am pleased with almost everything it offers .The problem with this device as well as most is why do they all have to have lights on them? This modem is so bright it lights up the whole room with blue light, and I mean bright!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this product. When you buy something like this, you really just want to forget it's even there because it works so well. That's the case so far with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great piece of equipment, no troubles at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for some time now, it continues to function perfect. Great piece of equipment, no troubles at all. I would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ez setup /flawless performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is a slam dunk for those people that don't want to pay to rent one from cable provider - It is pretty much plug and play, and it has given me no problems at all. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I now have 200Mpbs Internet and my old router wasn't fast enough. It works well. Max downstream is 343.1 Mbps, so this won't work if you're getting 1Gbps Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem in order to get rid of the monthly charge from my cable company to rent from them an old modem. After setting it up, internet speed was much better and faster. I love this modem !

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product. Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and use. I was being charged $8 a month from comcast to rent a modem. This will pay for itself in less than a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can handle any speed you choose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of Best Buy rep I was recommended this router and has been amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work decent enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite it not as fast as the other 1 that cost more, this modem still do it job well n unless there r 5 or more people the speed of the Internet is still satisfactory

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it thinking my old one was bad, but it ended up being our router that was cutting in and out. We kept it anyway because there was such a difference in speed from our old modem to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nothing but good things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was undecided on what modem to purchase after I moved, the sales tech said this the best bang for your buck and they were right. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works well with TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good fast modem. I occasionally have to reboot it because of slow speeds, but I'm not sure if it is the modem's fault or something with the TWC system. Paid for itself pretty quickly by not having to pay TWC monthly rental fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem seems to work better than the one I had previously used from cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Reasonably Priced Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem in lieu of renting the modem from Comcast. I found this brand name modem that Best Buy would price match which made the price very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to prevent paying Comcast $10 a month for the rest of my life. Realized very quickly that purchasing a modem was well worth it. Never have any issues with this modem. Recommend it for casual gamers and binge Netflix watchers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem for xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few months now and haven't had any issues with it. It was very easy to set up and the IT at Xfinity said they never have issues with new customers using this modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem my needs for Comcast internet at my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this modem as it was rated very high by other users. The modem is easy to setup and functions as described. Absolutely worth the money!

    I would recommend this to a friend