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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great and has good range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a update on my modem because my modem was 16 years old saw this one in the store and tried it out and it works great and has great range. I get faster speed then I had with my old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster Than Other 3.0 Modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem after switching from DSL Service. I settled on this after searching and research. This is the top of the line modem on the market and the speeds prove it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Really Good High-Speed Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem to replace the cable modem that I had been using for the past 5 years, through Comcast. Suddenly, after 5 years, out of nowhere, Comcast started charging me an $8/month rental for the cable modem. I am an IT professional, and I am technically savvy. The swap out of these devices was unnecessarily difficult, as Comcast could not get the service to work for me, using this cable modem. I spent nearly 2 hours on the phone with 3 different techs, and the last one told me to return the item because it was a Motorola product. Ultimately, I resolved the issue myself, after adjusting the settings on my Cisco Wireless Router, until I discovered that enabling the MAC Address Cloning fixed my connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    definitely would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced and very easy to get set up and running. I, m not losing my internet connection any longer. Also happy to not be paying a $10monthly rental fee to my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace one we'd rented forever from Comcast. Finally got smart and decided to save ourselves some money. Seamless installation/activation with Comcast, modem works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid performance and gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this router. Its affordable and provides solid performance so far. Gave my MAC Address to my internet provider and they added it to their network just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get rid of your cable modem and buy this Arris Surfboard for $60. There is absolutely no loss of service or performance from what you get from the cable company !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed right off the bat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed this a few days ago and right away noticed a way better speed. Defiantly worth spending the money vs renting a worse one from Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic and straight forward cable modem. Powered up fine and worked out of the box with xfinity cable. I have been using this product for over a month and no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Now I'm getting the speeds I'm paying for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Motorola cable modem because I could never get better than 20-25 mb/sec download speeds. For over a year I was paying Cox cable for speeds exceeding that and it wasn't until a Cox tech told me that my modem cannot receive pushed updates and therefore would never reach faster speeds. Even though Cox cable knew what modem I had (modem must be registered with Cox to function) they were nice enough to keep that secret and allow me to pay for the higher speed plan. Now that I have the new modem and Cox upped thier speeds, I am still on the cheaper plan but I get up to 50mb/sec down.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cause it was a best seller. Reviews seemed good. I'm using it on xfinity / Comcast 25mbps and have not had a single problem

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for my daughters to use for their internet at college, especially since they are sharing an apartment now. The price was good and it works without problem, everybody's happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this modem, I wish I thought about this 6 year early (rentalFee) I would have not gave my money to the cable company lol. So far so good no problem again thanks......

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want to save on the rental modem fee you are paying and get a faster modem in the process, RUN don't walk to get one of these. it pays for itself in about 9 months

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    quick replacment for dead zoom modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed decent replacement modem and reviews on this one were awesome. stylish and stays really cool compared to other modems I have had. wish best buy had more of a selection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem to free myself of the cable company's rental fees. It was easy to install and connect to my router. I would absolutely recommend this to anyone .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No More Monthly Rental Fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of paying the rental fee for our internet provider so we got rid of their modem. This has been a great modem for the last month especially paired with the Luna Wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems slow when streaming Netflix. I have Comcast so that may also be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works wonders! Its not called a high speed modem for nothing! VERY SATISFIED! No longer have to rent my internet providers modems!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Speed & Uploads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really helps you get the most out of your internet provider, just switching this out with the modem our provider rented (time warner) made the world of difference.

    I would recommend this to a friend