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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 9,207 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating from the previous version. Technology keeps changing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and powerful router. I like to own my own router so I do not have to pay monthly to the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install it then hide it. It's ugly but effective. This is a DOCSIS 3.0 modem which basically unlocks all of the faster speeds available thru the new fiber networks cable company's are using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem is working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very easy to set up. Had to call Comcast to register the new modem. Once registered the modem worked great. No problems at all. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is worth paying for to avoid having to pay rental fees to IPSs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Will pay for itself in 6 months, opposed to renting it from Comcast. Plus setup was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem several months ago. Very easy to setup and reliable connection. I was able to return my internet provider the leased modem so it will save me money in the long run. Also great thing with best buy they will match the prices from amazon!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard DOCSIS 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a modem is this the right one to get. Perfectly works with cox. i have bought this for my business. working great. i would recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for our family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem so we wouldn't be renting from the local cable company. It performs better than the one we had been renting and will save us money in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, plenty of speed / no lag between several routed devices. No issues. Works as expected with my cable ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST LITTLE MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST LITTLE MODEM, DECIDED TO BUY INSTEAD OF RENTING. SMARTEST THING ONE COULD DO. EASY SET UP AND JUST LET THE CABLE COMPANY KNOW THE NUMBERS.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a slower version modem that failed. Speed is as fast or faster that the one it replaced with the same internet plan, works good with Cox cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I have two laptop, 1 smart tv and 2 mobile phone. Internet is working with good speed in all. Thank you Rajesh

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review here -- I didn't want to pay a rental fee to the cable company and bought this modem. It has worked perfectly since it was first plugged in. I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The modem has done a great job for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this Arris modem as we have not noticed any slowdown in speed since our higher speed modem we returned to Comcast. Now no rental fee every month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Becoming the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this modem isn't outrageous in price, most cable companies are requiring the 3.0 technology. That being said, this will become the standard type of device and hopefully the prices fall to similar levels as "old technology". I haven't experienced any problems with the device. The internet connection has remained strong and I haven't had to reset it like I've had to on previous modems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No more renting a cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and I don't have to pay my internet provider $10 a month to rent one. This one works better than the one I had from my internet provider!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem and our city's internet company recommended Arris - SURFboard Docsis 3.0 High-Speed Cable Modem. It was very easy to install and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value for the price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this on sale during BB's many sales and pulled the trigger on it. This modem beats the ISP provided modems by a mile and is one of the most reliable ones out there.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem No connecttion drop offs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another brand Modem and gateway which kept dropping signal to upstairs. After purchasing the Surfboard Modem the re has not been one signal drop off or interruption. Great modem.

    I would recommend this to a friend