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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    seamless working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a cable hook up - and it works great! It was easy to install and we have seen no problems. Jesus' Blessings and Peace

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I didn't want to rent a modem from Comcast. It works exactly as advertised. I am subscribed to Comcast's 50MB service and I routinely see that or more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews were generally quite good and the Best Buy store manager recommended this modem. Our system is working much better now. It was relatively easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this moder to keep from paying the rental fee from my cable company. It has paid for itself and has exceeded my expectations for range and reliability!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternate to Comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the junky Comcast modem and it has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a piece of cake to set up. Instructions are hardly needed except to know what the symbols on the modem mean. I guess words are now too complicated to put on devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase. The modem connected to Comcast with no issues. Set up was easy and quick. Speed is great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this modem so far; it has been in service over a month, and has not had to be rebooted once. All the speed I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaced Time Warner Cable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought to replace my Time Warner cable modem. Had to call in and register the modem with a MAC address but worked immediately. The DOCSIS 3.0 was an immediate upgrade in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect modem for xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by Comcast as well as a sales associate at. Best buy. Easy set up, no problems makes sense to buy your own rather than rent from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using DocSis 2.0 and realized I was not getting the speed I was paying for. Switched to this and now I am testing at 53 megs on my laptop and 72 megs on my wifes cell. Get it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem works great and easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for use with WOW cable internet. It does its job without any issues. A quick call to WOW with the MAC addresss and I was connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this upon recommendation of Best Buy sales associate instead of renting a modem from my service provider. Have had no issues with it and setup was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola SURFboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola modem has been working great and saved the rental fee too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Associate reommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I listened to the store associate and I was not disappointed. Not to mention the money that I saved from renting one from the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to avoid monthly cable modem payments; purchased this recommend model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sick of paying Time Warner for their modem rental and researched their approved list of devices and came upon this one. Great modem for a very good price and easy to install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good quality modem that is practical and does it's job well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, and I am happy with it. Not too sure why the first stopped working, but the reviews were still strong and the price right for this model.

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, except for the front panel status LEDs. There needs to be a way, firmware or otherwise, to turn down the intensity. Unless you put this thing in a closet the LEDs will bother you especially at night. You won't ever need a nightlight !!!

    I would recommend this to a friend