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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 9,207 reviews
  • Rated 5 out of 5 stars

    Much better than renting from cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this modem has worked perfectly fine. I have coupled it with a Asus - Dual-Band Wireless-N Gigabit Router with 4-Port Ethernet Switch (Model: RT-N65R) and the combo has worked wonderfully. The only issue that I ran into (and it was due to my ignorance/lack of knowledge, not the modem) is that I didn't realize at first that I even needed a router in order to get the wireless network set up -- so if you're a novice like me be sure to keep that in mind. Once I got that figured out it was simple to set up the network and it has worked great. I'd rather own my own equipment than to pay a cable provider $12/month to use their inferior stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Basic moderm that works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this economic modem instead of throwing away money by renting one from the cable company, so far it does a good job considering that I have a small 2 bedroom apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect modem for DIY internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to trim cable costs and turn in my 'rented' modem. This one does the job. I did call my internet provider and gave them the ID of modem. It was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Glad we switched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been paying our cable company too long for a modem. This product has performed equally well. The people at the company were helpful in setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    dont rent a box own yours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped my parents buy this guy to help save them the rental fee the cable company was charging for the router every month. In 6 months this guy pays for itself!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great after setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a new apartment and didn't want to pay to rent a modem. This was a great option. Little tricky to setup, and had to call for help, but works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace older modem. Have comcast as a provider. Plugged in modem, connected coaxial and called Comcast with the model and serial. Worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect alternative to renting from cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was paying 6.99/month to Cox for 4 years and always had to reboot. Had this for 2 months and no reboot yet. Should have done this years ago

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was selected by store associate. Great for the prices And just what was needed. No less no more. Great product. Works well. Easy to store on little table by bed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable and no interruptions connecting my other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with Midco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the only option they had that works with midco.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Plug n Play easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug n Play easy. Switched from DSL service to Cable service. Good looking modem. Easily mounted to wall. Bright blue lights make it easy to determine it is operating correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several times faster than the Medicom modem I was paying monthly for and this has reduced the bill $10/mo. In addition no more pause in watching online movies or playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this and a Netgear R8000 to replace the terrible rental from Comcast. Both of them together seriously improved our speeds. This was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to connect and after a 5 minute phone call to the cable company I was working and back online. I'm also now saving the 4 dollar a month "lease" fee for a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 3 out of 5 stars

    Good Modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom, to connect her internet. She loves it, personally I am partial to all in ones. Don't like to set up modems and routers, this modem was easily set up and preforms admirably,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much better than leasing one from your cable co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work great and you don’t have to pay $10 per month or wait for cable co to come fix if it goes out. Pays for itself in just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade to the more modern model that is approved by both Cable Companies here in Fargo. This one fits the bill and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have cable Internet, get this modem. It is far superior to the ones supplied by the cable companies. I get well over 100 mbps with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem about a month ago and I can notice that may internet is faster than with the old time warner modem. I had conection issues a couple times but not sure why it could have been my router or the internet provider

    I would recommend this to a friend