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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 9,207 reviews
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit pricy but my internet is fast so i need a quality modem for it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    so far no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new cable modem, read the CNet reviews on all of them and this one came highly rated. Thus far no issues. Setup was easy and lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy guy recommended this modem for my 100 mbps internet service. Our internet is fast and there are no shutdowns with this modem. Great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5-6 years of use, I finally needed to upgrade my 2.0 modem. I don't know why I waited so long. I noticed a big difference in my data speed. Go buy it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple modem that delivers high speed. Replaced Comcast modem with this one and my speed jumped from 11Mbps to 59Mbps (paying for 50Mbps). Great purchase for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my internet providers junk modem. This has worked amazing and I have really noticed my speeds increasing from before.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little modem great super fast with my onhub it has no hiccups but the only thig it's missing is more ethernet ports but all around love it thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Used in conjunction with a Netgear N900 dual band router instead of leasing a modem-router from Time Warner. Absolutely no problems so far. Works fast and reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good value for high speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended modem for Comcast. Works fine. No interruptions in download.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    love the design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I installed this modem instead of the cable co. bleeding my dry for every penny I have not had any internet issues. I should have done it years ago. this product has been great!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy this as i switched to BLAST service with Comcast and old modem couldn't handle the speed. this handles it and should be good for future speed upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are wondering which cable modem to buy, just go ahead and purchase this one! This model has a few more "download channels" than the model below. This basically just means it can support a higher internet speed. If you are just paying for basic internet and don't care about speed, then buy the model below this one. If you are paying for anything higher (premier, turbo, etc.), then just safely go with this one. I think there is a model higher than this which, in my opinion, is overkill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, zero issues. The most difficult part of this modem is working with the cable provider to get it setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with Comcast services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing this modem I was told that it was compatible with Comcast/Xfinity internet services, but this was not true. Comcast no longer is compatible with this modem. As I was not able to use this modem, I cannot review the performance of the device, no can I recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replaced modem i was renting from ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my modem provided (for a monthly fee) from Comcast. Paynack period will be about 7 months. I have had it for 2 months so far and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, excellent reliability, definitely outperforms the ancient Arris Surfboard I leased from Mediacom for years - wish I'd stopped leasing years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does exactly what I bought it to do. I didn’t want to pay a monthly fee for a used modem from my isp, so I bought this. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complaints here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the $10 monthly modem fee from Suddenlink. The setup was simple & easy. I've had it a year & haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A great improvement over my previous one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths modem with the DOCCIS3.0 perdorms much better than my previous Motorola one and is more consistent in providing me with a continuous online experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough this router for my new apartment. First time I use TWC. Connecting was pretty easy and it works well with my WD router.

    I would recommend this to a friend