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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was limited on the modem I could use by the local cable company, this one works really well and serves the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get rid of my monthly modem rental fee with comcast. Well,this did the trick! Great speeds,compatable with comcast and now no more fees!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Its a cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola makes great products, so it was no surprise that it worked when I plugged it in. I have no idea if its better than my last one, but I am definitely online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to take back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this devise and followed all instructions. Went through ATT customer service. They could see the device but was not able to get the devise to send a signal through AirPort to produce WIFI signal. Went back to old device and took this one back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Up and running in minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was used with Comcast (Xfinity) Cable. Just gave Comcast the Mac and poof it was online and working within minutes of connecting. Speakeasy test with Seattle, Wa. was 20 up and 5 down.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem for TWC internet. It is a docsis 3 modem and capable of speed over 300 mbps. I have had it over a month and so far no problem at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Upgrade From leased modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got free Turbo upgrade from Time Warner....still had the original modem from 15yrs ago....could not handle it....this was on their website as compatible...works great...now I need a router upgrade,that's next..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. Very easy to set up, and saves me money on my bill instead of renting one from TWC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace an older one. Improved performance was noticed immediately and it continues to provide reliable performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not being too familiar with set up of home networking, i was pleased on how easily this was to be set up. easy for beginners and an easy to follow instruction manual.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's Not Noticed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've forgotten I have this modem because it simply has done it's job from day one without any input from me. You couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent cable modem at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cable modem at a reasonable price, Throughput speeds are as advertised. Provides the bandwidth you are paying your provider for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the one that is given by Cable One. This one works so much better, and my devices don't seem to be getting kicked off line at all anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Arris modem. It was easy to set up and is working well. I did a lot of research before purchasing and it definitely paid off.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great with Xfinity service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised with Xfinity cable service and saves me the 10 bucks a month I would normally have to spend to lease one from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem, for 700 mghz to giga byte this is the one for you. I have been very satisfied with the speed I have been able to get from it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with my provider.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install myself. Just called my provider gave them the MAC address and hooked it up. Saved me the $10/month rental fee for the provider modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The recommended device from TimeWarner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's another compatible modem for Time Warner customers in our area. Easy to set up, call in to TWC tech support and give them the MAC address, and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get rid of your cable company provided modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 6 years "leasing" a modem from my cable provider. What a mistake and waste of money. This modem works great and pays for itself in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty much plug and play. The only thing that is necessary, it to call your Internet company and give them info so they can turn it on.

    I would recommend this to a friend