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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 9,207 reviews
  • Rated 5 out of 5 stars

    Used it for a short time, upgraded shortly after.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to support my internet through Optimum (didn't want to rent theirs), turns out it's only capable of supporting 200MB internet, but I had ordered a faster speed. I had them downgrade my internet speed to make it work because I was not about to reschedule the installation...used it one day, it was fine while I did but then I bought a 16x4 ARRIS to support a faster speed...it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good cable modem replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I wouldn’t have to keep paying my cable company for renting theirs. It has done an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about the modem but this is the one that was recommended for us. Everything is going good so far . Great product good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worked as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints still working not too shabby a bit over priced

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better than Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Comcast required that we either rent or purchase a modem we decided to buy this one instead of the Comcast modem. Much cheaper and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It has work flolesly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it last August, so I did not had to rent one from the cable company. It has paid for itself by now. Every month from now on is profit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increased Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the cable modem from my ISP with this one and my download speed increased from 25Mbps to 75Mbps! Highly recommend this cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked and Comcast does not support this as a new modem anymore (end of June 2016). I put mine in 6 months ago, though, and it is working great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the rented modem from my cable TV company. It was easy to set up, worked immediately after I interfaced with my cable rep. Looks nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lights up any dark room. less energy. can be cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far it works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it much but it seems to be working pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very fast and reliable. Would recommend for anyone with high speed Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great modem and helps for games or streaming to not lag. It's been such an improvement from my old one. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a lot of problems getting download speeds we were paying for. It was suggested that we buy an newer one. Fixed all of our problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem! Pricey, but great overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to 1) save money from renting a modem from Comcast/XFINITY and 2) replace the unreliable modem from Comcast/XFINITY. So far, this modem has worked without fail and has yet to be reset. The only real problem setting up this modem was having to call Comast/XFINITY to complete the set up; the call itself had to be made several times in order to get it registered (no fault of Motorola - just Comcast/XFINITY). The only thing I would like was a color choice of black to match my WiFi router and cost slightly less in price. Other than that, I'm completely satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after my modem from time warner got smoked by lightning. Pretty simple to hook up, call them up and they activate the modem for you and your are done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the cable company modem so I wouldn't have to keep paying them for using it. This Arris modem works as well or better than the one I had.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem, not the one with wireless, easy install with comast, did not have to call comcast, connected via internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so the cable company wouldn't charge me to rent theirs. When installing my cable the cable worker had no problems setting up my personal modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to allow me to take advantage of faster cable speeds in my area; went from 30Mbps downloads to 100 Mbps. Great.

    I would recommend this to a friend