Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at numerous sites before I purchased this modem. I replaced a modem/router combination I was using and this is much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem paired with new router gave me more coverage than I needed. Significant upgrade from old one that needed to be replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should get this modem. It is good. Stop renting.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces the $10 per month modem from Time Warner was charging so this will pay for itself in a matter of about 7 months. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Saving monthly rent dollars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time Warner jacked the rent on my rental modem to $10 a month. No brainer to buy my own (same model). Quick payback and works the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was updating my router so when ahead and updated my modem. Now everyone has no problem getting them online. Very easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced the Comcast all-in-one modem/router. The modem was a recommendation from a co-worker, and it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Terrific product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this modem. So much faster than an old one from cable company. Upgrade now. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Priced right.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new modem because we didn't want to rent from Oceanic. There was 2 choices so we got the least expensive. Works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just follow the directions and it's an easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a good product. has better upload speed and more power to run all my devices camara system and all my home network devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the modem. The modem is compatible with my suddenlink Internet Provider and saving on monthly rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. I use for 1 desktop, 3 laptops, 3 firesticks, 4 tablets and 4 smartphones. Handles all of the above very well!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product once it's set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great modem. The operation is fast and the wireless works well. My only complaint (albeit a small one) is that you can't just plug it in and go you must disposition it by calling the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be working just fine and I wish I would have bought it years ago instead of paying a monthly modem rental fee to the cable company. I could have saved myself hundreds of dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love this modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about computer stuff but this modem is saving us money by not having to rent one from Mediacom and it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Meh. It's nothing special.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, had some issues with my router afterwards. The lights are kind of big and bright, so if you have it in a bedroom and that kind of thing bothers you...you'd better get some tape to put over it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having issues with the two-in-one modem/router combo from Time Warner, so bought this and a separate router. It is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a couple years ago when our old modem seemed to not be working. What do you do when you really don't know much about electronics and say your interest is slow? Well, you start replacing parts. We were "renting" one from our cable provider (don't even get me started with cable company. It's a necessary evil!) Anyway, this was one we were allowed to use with them for our internet service. We took the old one back to them and hooked this one up. Seems to work fine, though the process with said company was pretty annoying. The BB guy gave us a price match price that day and we saved 20 bucks! That was nice. We didn't even ask. Guess he felt bad for us old people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I bought it for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. I haven't had any problems with it.

    I would recommend this to a friend