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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Modem... just not quite what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem when my other one when out. It was a great modem and easy to hook up and it exactly what it supposed to. However because I needed one for phone service I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Replaces Time Warner modem to save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great once the cable worker came to house and adjusted setting in system- Time Warner messed settings up This item not the problem and works great so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet is much faster now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did exactly what I wanted it to do. I no longer have to rent the providers equipment & my internet is a lot faster now. I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent modem for home use - easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this modem to anyone with multi-users in a home environment. The speed is excellent and their is no slow down with multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found out that we could save money every month on our cable bill by providing our own modem. It will pay for itself in 9 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted mine in a data box that I'm putting together and connected it to an Apple Airport Extreme router. Everything's working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    faster and doesn’t cut out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than paying a monthly fee to cablevision for an outdated one that cuts out all the time. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at best buy to replace the modem i rented from my internet supplier. Great value when you price it with the cost you would pay renting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stood the test of time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lasted. Does its job. More than I can say for a lot of electronics these days.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent device for upto 100MB speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you signed up with your ISP for 100MB service then this is the best device out there. Solid device and it does not misbehave

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product for over a year now and I haven't had any issues with it. It works very well and I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new home internet, working great so far. Would recommend this for Comcast customers, instead of paying $8 a month for their cruddy equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This cable modem just plain works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying and returning several other cable modems, I got this one. Everything now works seamlessly, which to me means it stays!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy set up. No problems and no monthly rental payments to the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was so simple to set and use it could not get any better. I know nothing of electronics but this made me feel like a pro.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it’s what I had to have for my WiFi. A little pricey but if I get 2 years out of it I’ll be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Speed for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Began having trouble with my router so went to Best Buy for a replacement. Associate asked my provider name, said his was too & said he used this model successfully. It's been performing fine.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Just follow the quick start instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to set up. Follow the quick set up instructions. It's easy as 1...2...3...and you are done. Easiest product I have set up in my life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistent high through put. Stays connected to my service provider without any need for periodic restarts to clear faults.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a 5-6 year old router in order to get improved performance. It exceeded my expectations.

    I would recommend this to a friend