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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well, no problems. Easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problem with Comcast. Does not drop signals at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Probably the slow speeds are due to the ISP?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad guy pursued me to buy this modem when a new router didn't yield the 200 MBPS Internet speed I was supposed to get from my ISP. Turned out that this newer modem didn't increase the speed of my Internet service - I still get around 50 MBPS which is what I get with my older Motorola Surfboard modem as well. The bottleneck must have been the ISP but I tried working with them and they couldn't help me. I returned the new modem and new router and am using the older ones still. 50 MBPS is pretty fast anyway - does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Superior Quality Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, fast modem. Provides excellent internet speed and connectivity,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has replaced an old model and the TWC rented one. It does a great job and hasn't dropped out even during a storm.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy this if you want 100mbps download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company offered 100mbps download so I needed this to achieve it and it worked flawlessly. Perfect product for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and I dont have to rent the modem anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same modem that the cable company rented to me. Now I dont have to pay them anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surfboard 8 x 4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard cable is a great valuable device that provide high speed internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works without interuption

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modems sit in the background now-a-days. The only way you know you have a problem is when it quits. Tis one is strong and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Modem with a new Arris cable modem. It is some much faster than my old one. Wish i had done it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect fit for high speed internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fix it once and don't worry about it, it does takecare everything automatically, no interruption in the internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact Wired Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem has a small factor that doesn't require much room allowing it to be placed with your wireless router and other accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so tired of paying Comcast $10.00 a month to rent a modem. This modem was easy to set-up and is working great. Good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well despite comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with comcast over product, but I persevered

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Buying experience was great, rep explained all my options and helped me choose the right one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this modem. Bought it to replace my rented one from Comcast. Installation was simple. Speed seems to be very consistent and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for people who what to own modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item after having to return other modem that Comcast would not support. This turned out to be a better modem for the money

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arris Surfboard - Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful modem (DOCSIS 3.0). Easy to set up. Reliable. Even pretty to look at (glows blue when on). We are very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to update our modem--this product was an excellent choice. The setup was a breeze and the performance is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed modem out for cable service, very pleased with the performance using Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulty connecting it with my old Router 4 weeks ago. However, since then it has worked non-stop with no interruptions.

    I would recommend this to a friend