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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    save modem payment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son got for his shentel internet- works perfectly-- saves 12.95 month on rental fees,pays for itself quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace the one that I was renting from Time Warner Cable. It was easy to hook up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My download speeds increased about 5-10 mbs after installing this versus the Comcast modem. No issues after 6 months so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good value, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using comcast, and this works fine, is really fast. The main reason of my purchase though was its relatively lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Comcast. Should have purchased one long ago instead of renting one for $10 a month from Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around and this is a really good price. This beats renting from TWC especially when they keep raising their price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to install and FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a breeze to install and it lets me get the most out of my service. Much better reliability then a bundled device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Been using it for 3 years now. No issues at all. Highly recommend especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product if you want improved reception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I used the cable company receiver I had to repeatedly reboot. Now I had to do it once in several weeks. Much improved.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up to comcast, zero problems. Seems to be faster than the old surf board I replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to save on the $6/month TWC lease fee, so the modem should pay for itself in a year. Easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well with no problems. Bought to replace the same modem when old one was hit by lightning.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increased my internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased my internet speed from about 30-90 mbps. In a few months it' will have paid for it self instead of renting from cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTOROLA & COX for DOCIS 3.0 Modem in CA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased a Zoom DOCIS 3.0 modem but after and hour with the Cox Tech we still could not get the Modem to bond. I spoke to Zoom Telephonic the next day and was told their modem would not work with Cox service in California. The zoom telephonic modem is listed on Cox compatible modem list and was in stock locally at Best Buy & Fry's, so not having it work was frustrating. Motorola had no problem hooking up to COX Just cost more money. I DO NOT use Wi-Fi in home so this info is in reference to MOTOROLA & ZOOM Modems w/o Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to connect and get up and running to complete our wireless network. Our old one was a netgear that worked well for several years. I'm hoping this one will last at least that long.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 1 bedroom apartment and it works like a charm. I use it for gaming, homework assignments and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    surfing in seconds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used surfboard modems since the early 90's still a solid product and a great price. Pays for itself in just a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to a newer one after having one work reliably for the last 4 years. Speeds increased and much more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer speed is much better. Geek Squad installed, very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good speed, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing new modem appears to have solved problem of dropped service. This modem gives good speed and was easy to install.

    I would recommend this to a friend