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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working Great. No problems so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working Great. No problems so far. The Arris modem is accomplishing everything I wanted regarding savings and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    high-speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted my own owned modem to use instead of paying cable company a monthly fee. This one did the trick and I own it. Easy setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product.. simple to set up. Only twist to set up the is it needed an unplug reset step. Cricket helped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was a piece of cake to set up, but the best part is it has never once dropped connectivity, and hasn't had to be reset at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works right away. Documentation could have been better but being technical I did not need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is one of the ones listed for Time Warner Cable/Oceanic. It works perfect with my router and service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up and works great with my new router. Establishing WiFi in the house was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Not what I needed, but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because I thought it was an approved device for Comcast's Extreme 250 speed. It turns out that it wasn't, but it worked for lower tiered speeds until I returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Docsis 3.0 Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install, really nothing to do. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bet modem for 300mbps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditch renting from your ISP and get this router. If you are in the 100-300 mbps range, this is the modem you want to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a nice modem and I have no complaints as of yet. The only hiccup was that I had to call Comcast to register it before it would work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to save on TWC bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the TWC modem to save money. It was easy to setup and I am saving around $10 a month on my TWC bill.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great replacement for Rental modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a cable modem rental replacement. Recommended for high speed and keeps Internet speeds at maximum potential!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT modem. Great price too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase of this product. It worked perfectly and was the best value in Best Buy's modem selection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it do very well. Just connect to the other thing I think a router and it works like a good old electric device

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    my old modem die..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot... except for all the lights... it is in my bedroom.. Had to work out something to hide all the blue light... without blocking it to cool it... but it works great..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect docsis3.0 modem to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works perfect for Xfinity internet. Performance is better now than my previous modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, easy to setup and use. I got the price match, which is a very good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because I didn't want to lease my modem from Comcast. It's been so far, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem along time ago has never given me any issues works great.

    I would recommend this to a friend