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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the looks of this modem. Very easy to tell if everything is connected, etc. Would buy this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vast improvement over our last modem. We noticed an improvement in internet speeds right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Problems whatsoever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box, easy replacement for TW cable modem.. Excellent value for pricepoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works perfectly and it was so easy for the set up. I had a surfboard modem before and they are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and exactly what I needed. I bought another one for my parents so they can stop paying monthly rental fees too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my other Motorola modem and it works way faster. Worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to install..go quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we needed to return this product due to a compatibility issue with our equipment, it worked well for what little time we owned.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cablemodem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so easy to install. With Time Warner internet was running in 5 minutes. Really fast speed without upgrade service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, if you can get Comcast to connect to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the high hopes of getting my own cable modem and avoiding the $7 a month rental charge from Comcast. Well, no matter what we tried to do, Comcast kept telling us they could not connect the router to their service even though it shows the signal is "hot" in our apartment. After convincing us of free self-install, they wanted $50 to come out and diagnose. I ended up returning it to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't pay to rent a modem from your provider, this will pay for itself within a year and it generally has faster speeds than the modem the cable company rents to you (TWC in my case).

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Time Warner Cable modem with this one and it installed without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with this modem like I do with the ones that Time Warner Cable gives out. It's great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product a year ago and it is still working well. Setup was a slight pain as I had to call my internet provider for specific setup instructions (English was not their first language so there was slight diffficulty with that process). Once it was up and running it has worked fairly well since. My biggest complaint is that the LED bright blue lights on the front of this product flash WAY TOO OFTEN! Not good if someone is prone to seizures. I keep trying to find a way to hide the lights better as it lights up my living room like a flashing nightlight at night.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product does take a little knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue setting it up at 1st. Had to work with Time Warner tech support to update. It is up and running now working just great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally stopped paying fees to rent from internet providers. This has been perfect. no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice router for my purposes, casual surfing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was recommended by a sales associate. I felt safe with his recommendation and brought it home. Installation was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a compact design and is capable of handling the internet speed I'm paying for. It's been reliable and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has performed great over the past 3 months I have owned it. No problems to speak of to this point.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade to a new modem and this one was recommended by my cable company. I am very pleased with the speed and product in general.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for cable as it saves me every month by owning instead of having to use cable companies for a monthly fee.

    I would recommend this to a friend