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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace my old 2.0 one for my Comcast internet. Working well so far, with a speed increase than my old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely increased speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because my internet started to become slow and this has helped my internet speeds dramitically.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and worth the money. It was recommended by my cable company. And I am glad I chose this model.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup and works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works perfectly. It will pay for itself in 7 months and then save me 10 bucks a month on modem rental...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get ride of your Internet provider junky modem and to get a quicker one

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store sales person helped me choose the best product and it's working great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem. It supports my speeds and future upgrades to speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Easy to setup and use. Would reccomend instead of renting one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast internet and thus far I have had no issues with this box. It works and the price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined this modem with Apple AirPort Extreme. Gave Comcast their junk back and now I'm consistently running 30-50 meg, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast Connection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris cable modem delivers high speed data for a fast internet connection! Great product and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the price point of this model for the quality. I've always had excellent service from the Arris brand.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice modem, worked well with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and worked fine out of the box with Comcast cable. Only complaint would be the LED indicator was hard to read since it is white.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy install, fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for two weeks and so far has been working great. It was an easy install along with an Apple wireless router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as advertised, very easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great with Comcast network. Front panel lights are informative, color identifies the speed of your network.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched modems and this one was high on the list. I'm glad I listened to it. It is a great price and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dropped signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced and older 5100 series modem when comcast informed me that I may achieve higher speeds with a different modem. Well, I did not achieve any difference in peak high.speed. But there may be some improvement in sustained high speed. The big plus is no lost signal anymore. I used to have my old modem drop out a couple of times a week due to signal.loss. This modem performs much better than the old one when I have a weak signal. I have had it about 2 months now and haven't had a dropped signal once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router hat does what it's suppose to do without all the other bells and whistles that complicates things.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    a great way to save on you internet bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the benefits of having you own modem is that it pays by it self by not paying the cable or internet co. for the rent of their modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It has one job and it does it well...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough said. I looked up reviews for the best modem for my money. This is what I have found. It lives up to the hype.

    I would recommend this to a friend