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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy setup with a brightly lit display. Very easy to read the display at a glance and nicer looking than the other versions.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard 8 x 4 DOCSIS 3.0 Cable Modem - S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 8 x 4 DOCSIS 3.0 Cable Modem - Silver great modem great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great TWC replacement modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace our TWC modem, both to avoid he monthly fee and to improve our connection. Very pleased with it's performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my modem because the old one was bottle-necking my speedy signal from the cable service. This one is a huge improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected and convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main point of buying this was to return the modem provided by Spectrum. I chose this one specifically by product reviews and confirming with BestBuy online customer services agent that it supports Spectrum signals, Internet and TV, I don't have phone service, and this modem won't support phone service. Spectrum was charging me $10/month for modem lease!!! In the long run, you pay $120 annually while the modem is just around $40.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a TWC modem with this one and system runs better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem based on the recommendation of the best buy associate. No problems and provides my network with the fastest possible speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is extremely easy to setup. It worked and packaging was great. Reasonably priced for a home user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Outstanding cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues and I can see why it is so popular. Easy to set up and just a good looking box too. Might consider springing for the one with wireless built in though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this due to it being recommended for COX's ultimate package. So far no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy modem upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet service and needed a new modem to accommodate the increased speed. This was a quick easy affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace xfinity modem to avoid there new $10 rental charge per month..small compact with a punch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not able to check reviews before going to the store, but this was very easy to set up and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug in and use, almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I had to do was hook the unit up to my wireless router and the call my Internet provider and have it authorized for their system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is very functional. Has great speed I'm getting up to 60 MB when I do a speed test.. Great product for the money

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same router twc would have given me but I would be paying them a fee every month. Price was good and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, easy to set up. I bought it because I didn't want to rent anymore. No problems at all with the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up right out of the box. One call to cable company and was working. Very stable connection and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple loss of internet with my old modum. My system has not been down once since I bought this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. So much faster than older model. Didn't realize how slow my old one was until I replaced it

    I would recommend this to a friend