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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 9,207 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Going to pay for its self quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working modem for the price. Plus I'm saving $10 a month rental fee from twc. Will pay for its self in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Plug and play device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fault of the device but calling the cable company is time consuming. Modem works great and was faster than the one it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Cox Cable, does the job. Better than paying there $11 rental fee each month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, consistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a comcast modem and was pleased with this choice for cost and ease of install. I'm buying a second one today.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by my son. It works awesome. Easy setup with no issues. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to stop paying Time Warner for nothing. So far the product performs better than the modem they were charging me for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this great modem. It works very good, very inexpensive and very easy to operate and connection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cheaper to buy then rent from TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace the modem we were renting from time warner cable. This was much cheaper in the long term then rent for years. Make sure you google the other features of this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me money by not having to rent a cable modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're planning to stick with getting Internet access from a cable provider for a year or more, it's worth buying your own cable modem vs. renting it (paying a monthly fee) from your cable provider. You'll save good money in the long run. Make sure the cable modem is compatible with your cable provider. ARRIS cable modems have always worked well and reliably for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Providing excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to install and a call to the technical department was easy and the technician was most helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working almost for three years. Better to buy it rather than rent it for $10 a month

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem since I switched my internet provider. I have high speeds and it is able to handle it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use a router that is a 2.0 with this modem I suggest you up grade your router to 3.0 or better. Failure to do so will cause your router and modem to stop talking to each other periodically. Un plugging your router for a few seconds will allow the router to reset allowing them to beginning talking to each other again. Interruptions when you are online are never timely so up grading the router will save you time and steps depending on the location of your router should you have to do a router reset.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem, fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and speeds are exacltly what I pay for. I’ve had zero problems and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you stream movies, play games online , downloads , and use any kind of smart gadgets you are definitely looking for a modem like this. If you are a gamer like my self don't you hate when it starts lagging right in the middle if a really good game or trying to watch a movie on HDX quality and it changes to HD or even worse to SD because your speed is really bad , believe me with Motorola surfboard docsis 3.0 cable modem you will not have to worry about that any more. This modem will solve all your problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up and beats paying a monthly price through your provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned in the internet providers ill working modem and have been very happy to report no problems since using the Motorola

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is super easy. This is basically plug and play and there is no need to update configurations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the modem. I worked great with the cable network I have. I don't have to lease the modem with them now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TWC Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular modem drops connection at times with Time Warner Cable. I guess updates are in the works to improve connectivity. In the meantime, Netgear has a less expensive modem that performs far better with Time Warner.

    No, I would not recommend this to a friend