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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It's a Modem, it works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average Docsis 3.0 Modem. Not a top end device, but I also don't have very fast internet from my ISP. Does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in Best buy store. It is light weight and it is good in performance. almost 45 days I am using now. It is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product for a great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AnThIs Product Is A Great Value And Incredibly Simple To Use And Set Up. Would Definitely Recommend To Any One In The Market.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great as a DOCSIS 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting speeds up to 60 download as per ISP specs with this modem. No problems at all after using for last month.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These modems rock! And you can usually get rid of the monthly leasing fee from your cable company by using one!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Lil modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Don't rent from cable company. Very stable and fast. It'll save you money in the long run.

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles new bonding requirements for ultimate speeds. The white case is ugly and the LED's are way to bright. Also need space for ventilation as it does produce quite a bit of heat.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Still great after all these years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought back in 2016. Still working great after 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't own your own cable modem, you're likely paying your internet provider an additional five dollars each month to borrow theirs. The Arris Surfboard line is an absolutely value when this is taken into consideration. After nearly two years of use it's about to pay for itself a second time. It works every single day without fail. In fact, the only time I've had to touch it was when I moved across town.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four TVs, a cell phone, and four computer devices. I typically have at least four connected at a time and this product keeps up with the demand of those devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my cox modem went out had to buy another one. the only thing I need to unplug it every day; because if freezes up in the middle of the night. but it works pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris - SURFboard Docsis 3.0 Cable Modem - Silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris - SURFboard Docsis 3.0 Cable Modem - Silver - works good and solved our hookup problems in our house

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has met my expectations. My previous modem was giving me problems but this one has been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good dosis 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After calling Comcast to have them add this modem to my acct I have had no trouble with this at all. seems very stable and giving me the max speed that I am currently signed up for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and seems to work as well as my leased Time Warner modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    pleased with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to optimize my personal internet speed and get away from cable company modem/router and am pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem for High Speed Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity internet and this thing gets all of the bandwidth through. Great up/down speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Modem for everyday use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good alternative modem then optimum modem that come with service. I saw a decent difference in my internet speed since i switch to this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem did all that it was supposed to do. There were no problems when I tried connecting to the internet ( i have xfinity). However the reason I returned it was because of my fault i did not remember to see if the modem was wifi cable. Since this modem is only for cable use (ethernet use) I returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works with a good price value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member for need of basic internet setup. Works well and good price point.

    I would recommend this to a friend