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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performer; getting stable 100Mbit Cox cable internet access in the Phoenix metro area with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beats paying a monthly fee for one with xfinity. It works very well. Very fast. I'm satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does a great job. No hassle setup. Recommended for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know anything about this product, employees recommend it and I have no regrets. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to pay for the cable company's modem each month, so I bought this one and it works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to reset it or reprogram it or anything or unpowered it. It just simply works.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good quality and works with MediaCom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up and a good price versus renting from MediaCom.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bought this as a gift but I use the same modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has not failed yet so I thought it would be a good gift for a friend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to lower the cost of my cable bill. It works great. No problems. And it will pay for itself in a year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best for around here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I wanted the faster Motorola modem, but my cable company doesn't support it. This one works just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast kept telling me I needed to update my modem so rather than lease one I purchased this Motorola modem. Best Buy had the best deal and the delivery was fast. Installation was easy and I have had no problems. I can't say I see any difference between my old modem I purchased years ago and this one. Comcast must know something I don't. Maybe it has something to do with downloading movies, which I don't do, I just don't know. Anyway I'm "modem updated" and not leasing which I recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what I was looking for and in my price range. Helps me not pay a renters fee from my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to avoid paying rent to the cable company. It works fine and was fairly easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good value, much better than Comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded at recommendation of BB staff. Good choice. Makes my Comcast internet faster and cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set-up and compatible with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set-up, take it out if the package, (register with cable company), plug it in, connect router and done!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice and smooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a modem that can be heavy relied on. My Azus router works very well with this modem and no complaints at all!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good...first ultra speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great modem, so far. First high speed modem purchased. Would not recommend a 2-in-1 modem (internet and Wi-Fi)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to this over modem provided by cable company. Glad I did. Works great. Just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked to one of the workers and told her what I was doing. She recommended this and its been great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new modem as old modem was experiencing a connectivity problem. Fast and so far reliable.

    I would recommend this to a friend