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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is very simple to set up. I am not computer-savvy at all, and install took me 5 minutes tops with instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is an item that you basically forget until it causes problems this one is good. No problems!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris surfboard

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris surfboard work great I haven’t had a problem with since I had it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My provider is Comcast and this is on their list of compatible modems. They assisted me in connecting it and it worked great for about 2 weeks, then it dropped off and wasn't connected. First call to Comcast, after several attempts by them to resolve the problem, resulted in me being told that it was beyond service life! Not happy! Then Comcast expert support called me back about 2 hours later and had the modem connected again within about 15 minutes. Since then it has worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem why rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem and stopped renting from the cable company. Works great. No problems. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a small apartment, has not failed yet. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will pay for itself within the year. Been paying Internet company $7+ a month for their rebuilt modems & having to replace them because they freeze or quit working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Employee Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for a modem and got the one that was recommended by the sales associate. No issues with it.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended it and it works fine. I would say that the negative thing is the blue light. It is pretty strong, so don't put it in your bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot to say with this type of product. It works or it doesn't. This one worked flawlessly and at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A fine modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great, reliable modem. Connecting is very strait forward and required nothing more than connecting the cables.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been up and running for 3 months. No issues at all. Very good speed and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, small, perfect for a big house! Also needs a good router separately. But does the job for this money!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed for my 50mbs internet, i actually test at 55. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Performance at a Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Performs awesome... great speed. I highly recommend this modem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly right out the box. Very easy to install and set up. I wish dealing with Comcast were half as easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WORKS WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well with Mediacom. However, you MUST register it with Mediacom for it to work. Definitely NOT a plug-and-play with them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem...perfect for home office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been excellent and have not had any issues. Very easy to set up and extremely reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item, suggested by the cable provided works as is intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice modem simple and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this modem for the size and the feature it has for the money. Good buy and i will probably be buying another one.

    I would recommend this to a friend