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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem Appears to have increased speed of my internet connection. No problems. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best and easiest modems to setup and use. Great for home business as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 200mbps blast with xfinity and it's able to take advantage of the speed that I pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch out if changing providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem seems to work as expected with Time Warner. However, I later decided to switch to WOW Cable's Internet service. Upon arrival, the installer griped that although WOW approves this modem, they "never work" after being used first with Time Warner. And indeed, it did not. There's no hardware reset button on this unit, so I followed instructions to reset the device via the GUI -- but that process didn't seem to work. I needed to exchange the unit for another at Best Buy (was still within the return period). The replacement unit worked with WOW as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with a Nighthawk ac1900 router. It works flawlessly. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works well! We’ve had it for almost 2 years with good speed and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    same as old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced old, perfect. does exactly what it is supposed to do. easy to hook up and get going again.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple Installation / Perfect Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was incredibly simple. Have had no issues installing. Exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an emergency product needed and modem does the job. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great, it is fast and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item, due to friend's recommendation and my internet provider. Modem handles 100MB download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great product. Huge cost savings from renting from cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WiFi coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage throughout my three story house. Easy to setup and great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews checked to make sure it was compatible with xfinity and bought it! No issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The only downside is the fact that it glows with all the lights it has. So don't put it in your bedroom unless you need a night light.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    fine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard modem that I got is working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good router for small home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good router for 1-2 people on 1-2 floors. not great for 4 people over 3 floors. buy more expensive one for better experience overall. compatible with TWC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear N600 Wireless Band Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Saves me money on wifi with my cable, laptop and cell. Strong signal! No interuptions,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed. Easily updated. Great for comcast cable internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to eliminate the modem fees the provider charges. Comcast. Works great and is reliable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    rock solid & FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem! It is rock solid stable and FAST!!! Bought this when my old cable modem died.

    I would recommend this to a friend