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Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Only purchased so I didn't want to rent equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Excellent performance. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Im happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works with my xfinity blast 150mbps plan. No issues with it yet..great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with my Apple Airport Express. Replaced my Time Warner modem that was costing me $10 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always from Motorola. These things are bulletproof and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opened the box and in 15 minutes were set up. No more charge for rented modem for us.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, bought with a router in 2016 and still going strong. Why rent from Comcast for $20 a month?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for high speed, is not cheap, no easy to setup my netgear router and no instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at Best Buy was helpful. A storm spiked my Modem so I bought this one. Comcast couldn't get it up and running, but called the manufacturing company and they spent well over an hour with me until I was finally able to get on line. They even helped me trouble shoot my router and figure out it was not working. I will now be getting a new router. Great product support!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded to this modem after getting sick of cox's constantly causing issues and as of yet its been running swimmingly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy to setup, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a similar model in the past, very reliable never had any issues. Unfortunately I had to upgrade to support new speeds from my ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and it is a thousand times better than the Time Warner router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best modem out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace the same model I bought 2 years prior. This model is by far the longest lasting modem I've ever had. I would not hesitate to buy this model again in 2 years if history were to repeat itself. I only had to do 2 or 3 "modem resets" with the previous modem over its 2 year life, compared to dozens using Cisco for 1 year. I highly recommend this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with cox internet and an apple router...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been renting a modem from the ISP when I bought a Motorola modem to replace it (an older model). That one had issues, so I returned it and went back to renting for a while (like many people, the thought of not having a reliable internet connection is terrifying). When the ISP jacked up the price for renting, I decided to try this newer version modem from Motorola and it has not disappointed. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it home and it was fast to set up and I've had no problems with it over the last 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Mediacom Ultra Internet. No issues thus far, easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surfboard high speed cable modem has worked well for us very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get rid of paying cable service for modem rental. Great modem, and with a new router I have doubled my download speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well with the nighthawk router I purchased instead of the combo

    I would recommend this to a friend