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Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! With this modem and my new router my internet is so much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Can't go wrong with this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short, this modem is awesome. Easy to connect, very fast and reliable, and not to pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should, small and hideable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and sleek, i'm loving it. Didn't have any troubles setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Modem is working great. Would recommend for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price, never had a issue with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this modem for several years and it has held up well and has always done the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and as expected, quality product and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up... only difficulty was calling cable company to get them to recognize it... but that is on the cable company. Modem does what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving the $10.00 I was paying to rent one each month is the reason I bought this....easy to set up and it is working just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Midco Requires This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it is required by my internet provider.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Cable modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still works great, been 3 years using. Recommendable product, love the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by an awesome Best Buy associate. Has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and was easy in stall as well as being easy for cable to update.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best I've had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must! Definitely worth it! Very inexpensive but very effective!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No rental from ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to rent from ISP, paid back in 10 months or less. Buy router too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly & saving a bundle not paying my cable company rental anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up not a lot of cords works great connects to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Mediacom service. Easy to install and setup

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and definitely preferred over what the cable companies give you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this modem for over a month now, and it has executed flawlessly. Our previous, rented modem had been losing its connection a couple times a month requiring a reboot. We haven't had a single problem with this one since we've got it. Even better, this modem will pay for itself after a year since we've dropped the rental fee. One quick call to our cable service provider, and it was on the network.

    I would recommend this to a friend